CarBuyerUSA

Related:	6k and under auto sales
Category:	Used Car Dealer
Address:	9875 Main St, Woodstock, GA 30188, USA
Phone:	+1 770-726-3900
Site:	sales.carbuyerusa.com
Rating:	4.3
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–4PM Closed

Location

Photos 59

Reviews 11

Mike Berger

They seemed great initially, however almost as soon as I drove the car off the lot things started going wrong. The check engine light came on only hours after driving it off the lot. I contacted the salesman who gave me some excuse as to why he didnt know that something was wrong. The thing is when I got the code checked it showed a history of the same code. So what that tells me is that they have been clearing the code and just hoping that it didnt come back on during the test drive. I wish I could say that the check engine light was the only problem, but it was not. Head light was out, didnt see it till I was driving at night. Other small things that were rigged just to work for a test drive and not fixed properly. One of the other big things was a bent rim that causes a leak. They had to inflate the tire prior to the test drive blaming it on something about the new tires. There is no way they didnt know about it, they just refused to be honest about it. I have tried contacting them multiple times with no responce. All in all an extremely dishonest sales lot that will try to sell you a polished turd and say it is fine. Do not buy a vehicle from these guys! If you do, good luck, I hope you get lucky.

Scott Wolpert

We agreed on a price they would purchase my vehicle for. I dropped it off on Friday and they said I would have the money in 2 business days. On Thursday I still havent heard from them. I called Brian and he said he would call me back this morning with the details. At 2pm I still have not heard some I called again. Brian gave me a number $2000 less the. We agreed on. He said the car had body work. I told him that I disclosed it had body work ahead of time. He then said it need 3 tires. I told him no deal and I would pick the car up. He said he will email me a release to pick it up. On Friday he called me to see if I still wanted to pick it up and made me an offer $1000 less then the agreed upon price and again saying it had body work and it needs 4 tires. On Thursday it need 3 tires and now one day later it needs 4 tires? The tires are fine. They will not honor the deal they agreed too. Lisa in the main office will not take my calls.

Sonya Mead

This seemed "too good to be true" and I was very apprehensive/skeptical about the process; however, all of my fears were put to rest when they did exactly what they said they would. We sold them our 2013 Tundra this week. They sent an inspector to our house to take pics and notes. They then sent a transporter to pick the truck up a few days later. Within 24 hours, I had funds in my bank and they paid off the balance of my note with Toyota. Couldnt be happier and I didnt have to go deal with some used care salesman wasting my time and low-balling me. My only critique of the process is some gaps in communication as it relates to follow up on timing/process. I would usually have to follow up on my own via email/text to find out what was taking place. This is the only way to go when you are selling a vehicle!

Elephant Insight Project Management

I cannot say enough good about Clay Kirkland at CarBuyerUSA. Initially, I was 100% skeptical. Bottom line is he paid me $3,200 MORE for my car than CarMax (hate them) Hendricks Lexus of Charleston, Scanlon Lexus of Fort Myers or Chatham Parkway Lexus of Savannah, and $3,000 more than the Mercedes dealership. The entire process was beyond easy; we agreed on the price, he sent me a one-page electronic DocuSign agreement to buy, he sent a courteous inspector out, the deal was made and he sent out his transport team to pick up the car, instructing them to wait til I confirmed that the money was wired into my bank account. I will always recommend friends go to CarBuyer USA to sell their late model, luxury cars.

Kai Steven

They approved me for financing, had me pay for my insurance for this car, along with a 500$ deposit, paycheck stubs, and utility bills, only to tell me that it was no longer approved due to "the bank changing its mind" less than 2 weeks later. They did not call me. They then held onto my 500 deposit for an extra few days making me unable to buy the car i needed for work. Many people would seek litigation for this, but I move on and regret trusting such a shady company. Also be warned their history reviews are not carfax, many different problems appear on other history reports. If you want a safe purchase do not go here.

Starr Stevenson

The employees here are awesome, especially Todd and Dawn they helped so much to get me the vehicle I need and deserve. They will go beyond the call to assist their customers and make sure they are happy. I will buy here again if I shall need a new vehicle. I enjoyed my time with people that worked with the company. This place is a piece of crap sold me a vehicle they knew was not worth a dime and wont even help to get it replaced. I will never buy from them again would not even recommend this place to my worse enemy.

Demia Tucker

BUY HERE! BUY HERE! First step, ask for Mike. The dealership is filled with affable, gregarious workers; they are helpful and patient. I recommend this dealership because they never gave off a "Well, someone will buy it" attitude. It seems to me as though they actually cared. Mike is really cool and funny. I had no problems, and he did not rush my family as we thoroughly inspected the vehicle. Mike made this process smooth and I really appreciate CarBuyersUSA ! <3 <3 <3 <3

Kris Layton

I was personally working with Dawn and she was very helpful. Had so many questions that were answered almost immediately when they popped in my head. This was a very pleasant car buying experience and I would recommend them to everyone. Car Buyer USA made it as easy as possible for dealing with all the paperwork and everything involved. They helped me out with getting a transport that was very cheap and efficient. Overall very happy with this car buying experience!

Laurie Gray

The team here was great to work with as we worked to determine whether a truck on the lot was the right one for us. They transported it to our mechanic for assessment, and then let us take it to check to make sure it would work with our camper. Needless to say this took a number of days and they didnt rush us. They worked with us to find financing options that would work best. It was refreshing to find a dealer who worked in partnership with us.

Michael Fondarella

My experience was with Clay. He was awesome. He was honest, kind, smart. CarBuyer USA did not buy my car, because Clay gave me advice about getting it repaired. Everything he said was true. He knew what he was talking about. So nice to know there are people like Clay in the world. Thank You CarBuyerUSA for having Clay on staff. I will tell my friends and family about you. I will hope to do business with you in the future. TY TY TY

Chilly Casey

Excellent experience! They were patient in helping me find an Uber ready car after to my return to the US after a year overseas. There was some conflict with the Uber site and year requirements, but after that was worked out (an error with bad Uber info on some of their sites) the car I had originally picked was still waiting on me for a great price. Totally pleased.