Category: | Hardware Store |
Address: | 926 High St, Worthington, OH 43085, USA |
Phone: | +1 614-430-9626 |
Site: | acehardware.com |
Rating: | 3.9 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–6PM 10AM–6PM |
AA
Aaron Hunt
I went in and told the two employees standing and chatting at the register that I needed help finding something simple that I needed. They told me to go to the aisle and someone would be right over. As I waited, I actually cleaned the aisle a little because some things were out of place, and when I realized that at least 15 minutes later no one had come, I went to the register where there were now three employees standing and chatting, said I had been waiting kind of a long time, and the manager said "oh." So I just told him that Id go somewhere else. I generally recommend supporting small, local business. The only reason I came here was my old standby didnt have the product I was looking for. Mom and Pop hardware stores tend to go the extra mile.
BA
barbara huebner
I needed a extra key for my garage lock... It is an old lock with an unusual key. I had been to 3 other hardware/key places and they all said they couldnt help me. Your employee looked and found something close, and said he wasnt sure it would work, but wanted to try it rather than give up!!! Well, it worked! He saved me having to call a locksmith and having a whole new lock put in!!! Thank you for going the extra step and helping me out!!!
KE
Kevin Stotts
My experience with the employees has been more negative than positive. They always ask if I have a rewards card, even when I HAD been in three days in a row. They reneged on a sale item; apparently an employee misspoke and they would not honor what I was told was on sale. It was less than $10 total, but I have had it. Will not return unless I have an emergency.
K
K Fra
I concur with the other positive reviews here. Everytime Im in the store the employees greet and ask me if I need any help. They even radio each other to say a customer is coming to plumbing for example. And I cant recall going there and they not having what I need. I like this store.
JA
Jason Smith
No backpack in the store policy is rather annoying. They dont trust me to walk through the store with my backpack, but they expect me to trust them to watch my property. Not to mention, it would be much easier to shoplift with a purse or a diaper bag, but they only target backpacks.
DO
Douglas Cutler
Extremely helpful employees and have always had what I needed. Small store feel for this big box store. I didnt know they had tool rental but they certainly do and dont really advertise it so everything is usually in stock for rent!
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Dan Brackett
3 minutes after close, front doors wide open, I walk in and am told store is closed and Im unable to purchase anything. From a former business owner...this doesnt bode well.
AA
Aaron Lane
The people here are the best! Such friendly service and a very clean and organized store. Will definitely be back for all of my outdoor needs this spring and summer!
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Sam Underwood
Store is clean, employees are friendly and know their stuff. Way easier to get what I need here than at a big-box store, and prices are good too.
AD
Adam Demas
Employees always ask if they can help and the store is always neat, clean, and organized. Even the restroom was nice. Thanks.
TO
Tom Blincoe
This place is excellent. I have never gone there without at least one of their team being very helpful.
AM
Amanda H
Helpful employees and a great inventory. This is a handy place to have in Worthington.
MA
Mallesh B
Friendly and helpful staff... Free popcorn too
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Shaoxin Peng
Staff there was ignorant and arrogant.