Pointe Hardware & Lumber

Category:	Hardware Store
Address:	15020 Kercheval Ave, Grosse Pointe Park, MI 48230, USA
Phone:	+1 313-824-5550
Site:	pointehardware.com
Rating:	4.4
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed

Location

Photos 24

Reviews 13

Mss Love

Took my vacuum to get the cord fixed and went back a week later and they didnt even start on it. I asked for an estimate and the service guy gave me a blank stare and said I dont know. I guess I was supposed to leave it there until 2019. Took back the vacuum, got a refund and expressed my concern about how rude I was serviced. The cashier rushed to give me my money back to rush me out of the store. When I went outside and was getting in my car the cashier ran up behind me and grabbed my bag and snatched something off the bag with the vacuum in it and said "This is ours". I told him to get away from me and get his ass back in the store. They are very rude and I dont recommend this store to anyone. They cant even replace a cord - terrible service.

Lauren Youngblood

Do NOT take their recommendations for handymen. I am 0-for-2 at this point. Called to get someone to fix screens, they came for estimate then never heard back. The next guy, representing "MJR Home Services" charged me over $600 to replace large back porch screens, they literally fell apart the next day. I stopped the check, obviously. He came back to repair them (2 weeks later) and then had the gall to suggest that I pay a processing fee for the stopped check. Now here I am, 2 months later, with screens blowing in the wind. Still calling/emailing to get him back to fix for a THIRD TIME. I have never been so insulted/disgusted by so-called "professional" work.

Nicolas Pierce

I have been using Pointe Hardware, or as I like to call it, Pointe University, for more than 20 years. It and the people that work there are fantastic. They carry almost everything, and if they dont have it, they can either get it for you or let you know where to get it. Everyone is helpful, kind, and funny. If you are unsure on how to do something, they can explain it to you. They have walked/talked me through many, many repairs. And I always ask them for references for repairmen, and it has always turned out well. Pointe Hardware is fantastic. Truly, Marlene

Arthur Mitchell

A fantastic hardware store. The staff is very helpful - particularly with older homes. (Mine was built in 1941). Have all the things youd hope a hardware store would have, including parts and fantastic advice. I echo Jimmy Rossows review.

Justin Carunchia

I was about to buy a whole piece of plywood and cut it down to small pieces that I needed. They found scrap pieces for me and made all of my cuts for an astronomically lower price than I had expected. Awesome service!

Nicholas Henderson

Have been going here for years for projects. The staff are fantastic and always helpful when it comes to me asking questions about anything. They are very knowledgeable and quick to help out.

Jimmy Rossow

If you have a house built before 1950, this is the place to go for hard to find items. Service is excellent; always friendly and very knowledgable about problems unique to old homes.

Cathy Ash

Someone always there to greet you at the door. Very knowledgeable people and almost always have what you are looking for, including those hard to find items for old homes.

Richard Asztalos

I love hardware stores and this is one of the best I found in recant years. And, its Klint Eastwoods favorite hardware store....

cathy melcher

This place is great, a true old fashioned hardware store. They have everything and are so helpful.

Kimi Riegel

Great staff; friendly and helpful in person and on the phone.

Michael LeVan

Absolutely the best, most knowedgeable staff anywhere!!!

John Martin

Seriously dont know what Id do without this place!