Trek Bicycle Store Cincinnati

Category:	Bicycle Store
Address:	9695 Kenwood Rd, Cincinnati, OH 45242, USA
Phone:	+1 513-745-0369
Site:	trekstorecincinnati.com
Rating:	4.6
Working:	11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 10AM–6PM 12–5PM

Location

Photos 26

Reviews 11

R Hayden

I went to buy two bikes for my children and the customer service could not have been better. The gentleman who helped me was very knowledgeable and didnt push me one way or another on whether a balance bike was the right one for my child. They measured my child and he said I could do either one which saved us the money from purchasing a balance bike for a year and then another bike with training wheels. Another local shop told me I had to get a balance bike and didnt even measure my youngest child. Glad I found the trek store.

A Private User

My brother recommended I check this place out because the shop I usually go to was closed. They were a litte out of the way for me, as I live in Clifton (But I hate Campus Cyclery) I was super impressed with Treks service. I brought my bike in and they immediately got it on a rack and took a look at it to fix the problems I was having. They fixed it on the spot! Also the guy patiently answered my questions They were reasonably priced. I will definitely be back!

Callie Lhost

My husband and I went in for a basic bike maintenance class they offered a couple of weeks ago. We got personalized instruction and great explanation for the issues we were specifically interested in. Chase gave us as much time as we needed and made sure all of our questions were answered. They had a sale so we walked away with shoes and clip-in pedals and a used (new to us) bike. I would definitely go back for any of our future needs.

Jennifer Alexander

I dropped off my 2 kids bikes for simple chain replacement. I was NOT told an estimate. I was NOT told about "install charges". So needless to say when the mechanic called to say they were ready and quoted almost $50...i was quite upset! I only chose Trek because Smittys closed, otherwise they wouldnt have had my business but now they wont get it again!

A Private User

Have shopped at this bike shop for two+ years and purchased six bicycles from them. From fitness bikes, road bikes, and now a mountain bike. Theyve always treated me well unlike some OTHER shops. I was never treated like I was wasting there time, even with silly questions, they always were totally helpful.

Daniel Shapiro

Solid customer service. Although I usually go in knowing what I want the staff is always friendly and eager to help. Prices are fair, although not great, unless theres a big Trek event. The bike mechanics seem knowledgeable and have been incredibly attentive in addressing my friends bike issues.

Tim Smallidge

Extremely helpful! great to work with. I didnt know much and looking for my 1st road bike. They helped me understand what to look for and test rode several bikes. Although I think Trek is a little overpriced compared to some of the other brands, this shop has great service and support.

Bryan Hathaway

Very helpful staff. Warm with many years of experience. Best bike mechanic Elill, man is strong like you wouldnt believe. Havent seen a problem he can not fix. Like he says "history". Your problem is gone. Thanks for all your help.

Miranda Stewart

The people that work in here are so polite and friendly and they always have some biking tips whenever I go in here. They are truly passionate about cycling, that is something rare for a business to have, passion.

Ty Carver

Excellent customer service. I am a beginner and the staff took the time to explain things and gave me different options. Educational and helpful...highly recommend.

Waughney Yarrell

Needed my bike serviced and they provided great service and were very knowledgeable.