Staples

Category:	Office Supply Store
Address:	1846 Freshley Ave NE, Alliance, OH 44601, USA
Phone:	+1 330-829-9506
Site:	storelocator.staples.com
Rating:	2.2
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 23

Reviews 11

Don B

This review is a long time coming. I quit using Staples in Alliance, OH because the service is horrible, more people are pretending to work, they have a register light on and tell you that register is not open, go to the next one with the light off. Air-Head City, not a office supply store. Over the years Ive been talked down to, spoken to rudely, they cant find an online order I had shipped to the store multiple times. I cant make this next one up - I went in the store with a UPS drop-off and was told I just missed the truck by about 10 minutes. OK - then the "Air-Head" proceeds to tell me maybe I can catch up to the truck. Say What!!! In which direction should I start out? Has the driver worked his way East to West and is now on Rt. 62? Any clue as if Im going to try that. I only use Staples in a pinch, usually for a special size box. Too Bad - I do several hundred dollars a month in office supplies. I have purchased a Kindle, a laptop and two desktops with flat screen monitors, three printers over the years but have since upgraded through Amazon. In fact, I purchased 99.9 percent of my office supplies through Amazon. I get free "Prime" shipping to my office door. Many of these workers would qualify for a job at the US Postal "Service." That wasnt a compliment.

timeka coffey

I ordered buisness cards and was told they would be ready in 2 to 4 hours. When they finally finished them and sent me.a proof, most of the words were misspelled and then I was told the person working on them went home sick and had taken the file with her. I ended getting my cards 8 days later. I was supposed to get car magnets made, the Rep.. Told me she could just blow it up and advocates it to a magnet. When I called back to check in was told to come up and order them that they do that. I went into the store yesterday and they told me they could blow up the buisness card and they would be done today.. so we will see and the Managers OMG.. they are horrible and they talk down on you and need to be trained in copy center etiquette. ... I have much more but its too much.. its a sad place there!

Alan Lamb

Absolutely worst customer service and in attention.there always a line because the cashiers do not know their jobs, management apologized but never addresses the problem. Stock is low or out much to often

cole mitchell

Blatantly ignored by the staff. When I got someones attention they were clueless. Will never go to this place again.

Laurel Schafrath

Great place to grab and go.... very helpful staff

Sharon Sommers

Mailed 2 packages. Friendly customer service.

Nancy Polosky

Great price on k-cups when you buy 3 or more!

Diane Buckley

No problems. Friendly service

MaryAnn Amoroso

Katie was awesome!!!