Hazelwood Guns & Tactical

Category:	Gun Shop
Address:	495 Hazelwood Ave, Waynesville, NC 28786, USA
Phone:	+1 828-452-7562
Rating:	3.8
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed

Location

Photos 6

Reviews 14

John Knowles

High prices and a dishonest used car salesman attitude. Bought a new 10/22 takedown from them on layaway. After I paid in full for the rifle, they brought it out and the stock was damaged. It still had the "new" price tag on, and I pointed out the damage. Even though they did not put it back in the packaging, they insisted it was impossible it got damaged by them and was like that when I first put money down. I disagreed, and they said they would order a new one from their distributer. A week later I called and they had done nothing, saying the shop had been closed while they were on vacation and would get back to me. They called back saying they wouldnt get a new one, and I could have it as is or they would send it back to Ruger to be repaired. They sent it back, and a month later it was returned with a new, but completely different color scheme stock. When I pointed this out, and said its not the same as the one I bought. Cecil the owner, agreed it was a different stock, but was "the same serial number so its the same gun" and I would have to take the issue up with Ruger. Cecil told me he was done with it, that it was my gun. When I disapproved, he told me to get out of the store. I have bought many firearms and have never experienced anything like this level of dishonesty and rudeness before. Last year I purchased a new lever gun from On Target in Asheville. It arrived with minor damage on the stock, similar to the 10/22. On Targets owner, Jeff, apologized, immediately ordered a new one, and put the damaged one back on their shelves at a discount, with a tag stating it was blemished. Hazelwood Tactical and Cecil just want your money. Their prices are higher than On Target and Prices Creek, worse they cant be trusted to do right by their customers.

Kevin Ames

Me and 2 of my friends went here looking for several specific firearms. We had been before and made several purchases despite shoddy customer service. We found 2 of the firearms we were looking for, a ruger sp101 Wiley Clapp edition and a stoeger double defense side by side. We decided to look further but after 5 minutes one of the owners sons who is supposed to pass for a sales associate let us know he didnt mind us looking but we didnt need to handle every firearm we looked at. So apparently he expects us to pay their high prices without even handling the firearm first. So not only did we not continue looking but his attitude cost their location the $1200 we already intended to spend. Also, beware their return policy. Tried that before as well and got burned. I highly recommend looking elsewhere unless you feel like spending $1000 on a wasr 10 and being talked down to while youre being ripped off.

Kyle Kirk

Visited store, not helpful, rude, unfriendly, and down right jerks. It seemed if you didnt appear to look malicious in appearance, then you dont deserve to be in their store. To bad I was looking to purchase, but I prefer the good ole boy gun shops. Their selection was heavy with Ruger for pistols, rifles, and assaults, few glocks, couple Kimber, shotgun selection not impressive, few Berettas, no brownings, nothing impressive. I would recommend going down the street to their competitor. They may ask how you are doing and what brings you to the store? Lesson 101 in business: Kindness is the language the deaf can hear and the blind can see. -Mark Twain

senselesspuma

I have bought many firearms and accessories from Cecil. However the last time I was there, I ran into an old officer friend and started chatting in the parking lot. Needless to say, Cecil told me that I needed to move my vehicle because his spaces are for "customers" even though I just bought a holster for my vp9 that same visit. He then continued to wait until I moved my vehicle. Piss poor business and I will never return. You lost a very loyal customer.

Mark Whitted

Local gun shop to me, has a decent selection of ammo and firearms, however the staff could use a lesson in customer service. Ive been in this store several times, and NEVER had one person working there ask if they could help me or even acknowledge I came into their store. Sorry, but I was raised to be more polite and courtesy especially to those you mean to do business with. Recommend shopping on-line with Midway or someone else.

Scott Schuett

Great gun shop with reloading supplies, ammo, cleaning supplies, and of course GUNS....lots of them. A large store for a small town. I had people greet me as I walked in and were very helpful. I bought some powder and primers and looking to put a shotgun on layaway. Glad they are in business here in town. Prices were reasonable too. Just went there today Friday 8/22/2014

Tom Mintz

After doing business with this store, Im done! Purchased a dot scope, didnt function on my rifle, took it back for a refund and was denied. They would only gone in store credit or trade for something else. I guess for $42 they would rather lose my business. I understand they need the extra money for food to keep them all FAT! Higher prices than other stores, too.

Chuck Reece

They have a huge inventory and if they dont have it, they can get it. I have bought several firearms from them, both in stock items and special order. Their prices beat the on line auction sites and seemed fair to me (below MSRP) plus I find the folks there easy to work with and friendly. They also have great supply of ammo in many less common calibers.

Barleywine14

Friendly folks. They have a huge inventory of used guns too which is nice for a gun shop. Too many shops have new firearms but very few used ones. They also have all parts and pieces to build your own custom AR. The only knock against them are they are a bit pricey. Aside from that if you are looking for it they probably have it.

Derrick Lucie

Always a pleasure dealing with these guys I have known them for many years and never had any problems with the atmosphere in there shop they are always very friendly I dont know what these people s problem is we always support our local gun shop and this is the only gun store I will deal with they have the guns you need

Nathan Jones

Tried to bring my family into the store to get them interested in guns. The staff was very rude, with profanity laced remarks. Ive tried this store three times and had the same results.... shame. Not to mention they had a hand gun (used) on display for $320 and brand new is $290 and any other gun store.

Meg Balamut

Reached out to them via Facebook messaging, they read my message with no response. Sent a 2nd message hours later, which was also read without response. Ive since gone with the gun shop in Clyde. Much better customer service.

fracturefix

Most gun stores only carry low end crap. Iwalked in thinking nothing for me. walked out with a Sig 516, and an Acog. This is not your average gun store they have the real stuff at a reasonable price nice job.

Steve Edwards

Prices are high. Staff have to be asked to give information. Accused me of trying to steal a catalog that had no price on it . One staff member was helpful but the rest sat around doing nothing.