Blossman Gas

Reviews 6

RO

Rod Morris

have used blossman since 2006, the service guys are the best, courteous, professional and knowledgeable. the delivery guys are very nice also. unfortunately, one of the office staff is not a nice person to deal with, if she answers the phone, i will call back another time, hopefully to get someone else. most recently,I made a call to see if the tech was still coming to do an install, I was told between noon and 4.00pm, it was close to 5.00pm, she said we dont give times, he will be there, my answer was i was given a noon to 4.00pm,, the answer was you were not SIR !!!, he will be there when he gets there SIR !!! my reply was, it would have been nice to get a call if he is running late. " so you want to cancel SIR" !!!. as I tried to reply, she kept talking over me, very loud and emphasizing you are wrong, we dont give times out. I hung up and emailed the president, who called me back within 15 minutes. hopefully, she is gone, customer service should be #1 always.

---

CH

Chris Gawle

Totally agree about the rude phone lady (gate keeper). Someone who is consistently that rude should be fired; must be owners wife or something. This company takes FOREVER to get an appointment. Additionally, the actual cost to check/repair a gas line under my house turned out to be DOUBLE the estimate! The service guy was polite/professional but his estimate was off by 100%. This joint has a virtual monopoly in the area but I would encourage you to look elsewhere. I am doing just that. Problem is Blossman owns the tank and rents it to me so I would have to buy it or get another vendor which is a pain. However, given the HORRIBLE service at the front desk, the ridiculous wait to get appointments (I had a gas leak and waited THREE weeks for an appointment!), and the outrageous prices this company is a STAY AWAY!!!!!!!!

---

HE

Heather Ticknor

I called 2 times trying to get an appointment to get our gas set up. The 1st time I was on hold for about 15 minutes before speaking to the front desk lady (wicked witch) who told me that the service manager would call me back. Fast forward 1 week and I still havent heard a word so I call back, at which time I am very rudely informed by her that the service manager is very busy and will get back to me when he gets a chance. Well after being spoken to that way I decided to take our business elsewhere. We went with Freeman Gas in Clyde and I highly recommend these guys. Very friendly, informative and fair. Good riddance angry lady! :-)

---

LE

Leo Jose

There is a very rude woman at the front desk and it is not appreciated. With how much money has to be spent on propane gas every year there should be a level of professionalism and there isnt. My wife is so fed up she has decided that we are going to move just so we dont have to buy propane gas from this company. This woman should not still have a job. Ive seen other reviews stating the same so I know she doesnt just do it to us. The service men are nice and very respectful it is the one woman who is completely distateful. Word of mouth spreads fast so dont think we will be quiet about the lack of customer service.

---

GI

gina gibson

They have excellent service people. The management customer service leaves much to be desired. They do not seem to want to deal with the homes on the rough mountain roads and limit deliveries. I have now moved and have just contacted the company for the third time to cancel my account and refund my credit. We will see if I get a response this time???

---

FI

Fitness Pups

Theres a rude, argumentative, discourteous, nasty, old hag you have to go through each time you need to get a propane order in. Not worth the trouble, I found another supplier. It should be noted however that the delivery guys are couteous, pleasant & professional...the exact opposite of old hag.

---

---