Knox Auto Sales

Reviews 10

JO

Joe Wheeler

I found Knox auto through a craigslist search. They had an explorer at a price I couldnt turn down (as long as everything was okay with it). Upon arriving, I must admit I almost didnt turn in. I have to be honest guys, this joint looks like a hole in the wall. I did turn in, thinking I have some guy walk up just dying to rip me off. On the contrary, I dealt with someone who was reasonably honest. The truck I bought had a couple of issues (if you buy a used car, you should take it to your mechanic before you put money down on it anyway). The body of the vehicle is ok... but I could obviously see that. Mechanically, its sound. Ive had the explorer for 6 months now without an issue. I cannot speak of Knoxs financing abilities... I dont do on the lot financing. What I can say is I paid under KBB good private party value for a vehicle from a dealer. It wasnt detailed. Knox employees (all from one family I assume) did know all issues with the vehicle up front. I confirmed this through an independent mechanic. They lowered the posted price accordingly. In addition to the good price, the owner has an arrangement where you receive a discount from a local mechanic. I have my own guy that will give me roughly the same price, but it is a very good gesture. All in all, these guys are good to go in my opinion. As for their financing tactics... if you have to resort to on the lot financing (I understand some people must at no fault of their own) then you can stand by to get your car repossessed at month 2 of being late. Honestly, thats being kind of generous.

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KY

kyle ritchie

(THIS PLACE SOLD ME A JEEP WITH A CRACKED FRAME) Bought a 2000 Jeep Grand Cherokee a little over 2 years ago and the thing didnt even last a year. The radiator even compleatly cracked and failed sorting engine coolant all over the place less then 24 hours after buying it. The dealership (if you can even call them that) was nice enough to send a flatbed truck from a neighboring dealership but was also nice enough to charge me for a new radiator. Yes I know that the Jeep was bought "as is"and if the radiator had broke a week or 2 after buying then I would just say it was bad luck. But this is what makes me think it might not only been bad luck. Unfortunately I had to leave the Jeep with the dealership for about a hour after deciding to buy it while I went to the bank and DMV. Now Im not leveling an accusation here but I am saying its a odd coincidence that the radiator blows up the next day and the dealership charges me the exact amount that I talked them down off of their original asking price the previous day. The jeep had nonstop problems for the next few mounths after buying before it finally quit because of a broken Frame. My mechanic told me the frame looked like it was damaged in a previous had finally broken. Will never buy from them again and have gone out of my way to inform other people to stay away for there safety and everyones safety on the road.

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CL

Cliff Moss

Test drove a car there 7/8/17. Car drove nice. Carfax was supplied by dealer. Car had issues from the start. Driver side headlight didnt work, passenger side brake light didnt work. Inside smelled like dogs. Big gap where the back driver side window rolls down, big enough to let water between the door panels, could cause damage to the power window motor. Noticed the car had overspray around the drivers side hatchback window. The carfax indicated 2 different rearend collisions, one of the 2 also had a side impact. Salesman tried to sell me on the fact that both owners keep the car even after it had been repaired. (previous owners didnt keep the car that long). I know its not a brand new car, but come on guys, make simple repairs, detail inside and out before you show your cars online. I wont be back, wont recommend them to anyone looking.

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AL

Alex Alex

Google asked me what I like about this place, nothing, they are liars, cheapos, and crooks. I bought a 2000 Subaru Impreza Outback Sport Wagon from them a few months ago, they have Carfax that dont match up with the car in terms of details; example the Carfax said the car had 78k miles, when I got it, it had 109k. I looked past that, they would not fix the brakes at all cost, car had original timing belt, cheap hub caps, and a few other porblems when I took it to a mechanic. They were well aware of the milage, and falsely advertised it. I had to get a car for my job, and asap. So if I had more time, I wouldve went elsewhere. Not to mention they are not the friendliness people. Go elsewhere, save yourself from a headache.

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ST

Steve S

I was very happy with my experience buying a high mileage, low priced used car from Knox. The people were easy to deal with, nice, and I got a very good deal on a car that Im super happy with. They were also super efficient - it was absolutely the fastest and easiest car buying experience Ive ever had.

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J

j hogan

This dealer was great to work with and we appreciated the family atmosphere. The fair pricing and NO haggling was the icing on the cake! Thank you Knox Auto this has been one of the best experiences I have had with purchasing a car. Straight talk and honesty goes a long way....The Hogans Raleigh NC

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WI

William Hill

They dont refurb the cars they sell. They dont know enough about cars to be selling them. I test drove a car that had multiple things wrong with it and they said they didnt know about them or that thats the way the car is supposed to be. #bunchofpunks #hugefailure

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KA

Karen Longest

We were recommended to Knox by a family friend and were not disappointed at all. The price for the car we bought was fair and they gave us a great deal on our trade in. The transaction was quick and painless. Id buy from them again.

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SH

Sharessa Pope

Great people and has the best customer service. Caring about their customers and what they are looking for.

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RO

Rob Sorvillo

Family owned and operated. By people who care

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