| Related: | state 8 motorcycle |
| Category: | Motorcycle Dealer |
| Address: | 949 NY-28, Kingston, NY 12401, USA |
| Phone: | +1 845-338-2800 |
| Site: | woodstockharley.com |
| Rating: | 4.2 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–7PM 9AM–5PM 10AM–4PM |
BO
Boris Leszczynski
One of my worst experiences ever in purchasing a new motorcycle. Dealer states they represent honesty, ambition, reliability, loyalty as well as excellence, but that clearly wasnt the case in my purchase. Dealer sold me a new bike with cosmetic damage to the rear fender that I did not discover until removing the stock seat to replace with a solo. I immediately contacted the dealership and informed them of the said damage. Dealer then stated that I must of done the damage! For the dealer to even suggest this is absolutely ludicrous, as I discovered the damage almost immediately after arriving home. I also brought the bike to several high end paint shops that specialize in cars and bikes in my home town to have inspected, and to my surprise I was told by each one that the bike has previously been worked on, and I was then shown where someone had tried to buff out the scratches. I have since reported this dealership to Harley, and have made my dissatisfaction known! In closing, if you decide to purchase your next ride from this dealership, be sure to thoroughly inspect every inch of your new ride, as Im now stuck with a $1,000 repair bill that Im going to have to eat. Thanks again Woodstock Harley Davidson!
AD
Ada Gomez
I have yet another review for Woodstock HD...I left Woodstock HD in April . My spouse on the other hand needed to "Give Them Another Chance". So he called them on Thursday 8/4/16 to see if he could trailer his bike in on Saturday 8/6/16. He was told Saturday was fine and they would call him on Monday 8/8 or Tuesday 8/9 with a diagnosis.... He called them on Wednesday 8/10 to see how it was going and was told they would not be able to look at it until SEPTEMBER!!! Because they were short staffed (code for we have NO Techs left) I had it trailered OUT that afternoon.... DOCS in Saugerties had it fixed on THURSDAY 8/11..........Now Maybe he will not give them any more chances.
DU
Duke Bunce
Worst customer service of any motorcycle dealership I have ever been involved with! When you call 3 times and ask for service to find out why your motor isnt ready as promised and the "warm and friendly human" who answers the call misroutes you to sales everytime and no one answers there either, you get frustrated. When you get frustrated, you drop what you are doing and ride your other Harley there only to find out that your motor is still on the lift but the parts needed to finish it have not even been ordered yet. Then you get angry. When you get angry you start looking for another dealer, who is even farther away, because why go to the conveniently located location?
RY
Ryan S
Awesome group of people at this dealer. When I walked in to look at the bike I ended up buying, it was very relaxing. Ive been around enough dealers to know the pushy sales departments, Woodstocks is outstanding. I ended up taking a few days to think over the purchase of my streetglide, I wanted to make sure everything was going to work for me and they were very respectful of that. If you are in the market for a Harley Davidson motorcycle, you should take the time and see the folks out at woodstock, they are really great people!!
PA
Pablo Grillo
These guys are life savors. I was on a ride up to Montreal from New York City and realized I had lost the only copy of my bike keys somewhere outside of Kingston. I stopped by that Sunday morning and the staff literally spent all day trying to help me. Ross Sposato in particular was calling and helping me find a replacement well into the evening and they were able to resolve my problem. The whole staff was kind, beyond helpful and extremely knowledgeable. I definitely recommend them if you are looking for a new bike!
JO
Joseph Pupino
What a great deal!! Seriously consider driving out of the way for a great deal. I live 2 blocks from a Harley dealer and traveled over 140 miles to purchase my bike. Marcus and John worked hard for my business and made me a great deal. I really wasnt planning on buying a new bike but they made me a deal I couldnt refuse. BTW the 2017 Road Glide is awesome. Go check them out for yourself, they also let you take real test rides. Thanks again
RO
Ro Mo
Second Harley I bought from Woodstock Harley. I got a deal on a new 2016 Low Rider that they didnt even have in stock. They have done right by me regarding repairs and upgrades. You have to understand that they get busy during riding season, so dont expect a same day turnaround on certain work. The quality of the work they have done on my bikes has been spot on. Ron Malpeli
MA
Mark Marvel
Awesome dealership with awesome people. Ive been in the Woodstock area for seven years and have bought bikes, sold bikes, and maintained bikes through this dealership and have never had anything but the best service, and consistently the most helpful attitude from the people who work here. The best of the best.
NI
NICHOLAS DENISE
just picked up a 2017 fltru from woodstock hd (NY) could not have been easier to purchase this mcy... Ive had many Harleys and bought thru many dealerships over the years. Great people, great price. Zero pressure! i could not be happier... thanks Theo, Pete and Julie !!! see you again.. Nick
BR
Brian Gardner
I made an appointment for news tires. When I showed up for the appointment I was told sorry the tires didnt come in. I took the day off from work and drove 30 minutes to be told sorry no tires. The appointment was made a month ago. All I got was Im sorry. Not good business.
DA
Daniel Zimmerman
Very well laid-out floor plan. Service was very poor. Not even a friendly hello as you walk through the door. Almost seemed understaffed. Based on what I saw there a yuppie Harley shop. Probably not owned by a enthusiast.
JA
Jason Scarfi
great service from this dealer helped my buddy out when his bike broke down on the way to laconia rented him a bike, fixed his in a timely manner and where nothing but top notch !!!thanks from the jersey crew!!
NI
NICHOLAS DENISE
I could not be happier with Woodstock HD.. Very easy people to deal with. Ive purchased many Harleys over the past 32 years. Never as easy as my deal with Woodstock.. They have a new customer for life!
SC
scott elliott
Nice dealership, several antique bikes in the showroom. Disappointed in the lack of shirts in Large and XL. We were told it was the end of the season and they were out. Rode a long way to leave empty handed.
WI
william saldanah
Great store, most Harley dealerships feel the same. This one has some unique bikes on display and a friendly staff. Thankfully none of that tough guy biker B.S. Just good people!!
JA
jared persons
Awesome experience love bringing my bike here everyone is super fried and willing to go out of there way to help you if you look in need awesome staff great service
TE
Terry Sharp
Stopped by for 65k service while touring. Very friendly. Got us in and out for service right away. Offered suggestions on things to see while in the area.
TH
THE GLOBEL ENTERTAINMENT
Only place I know that fills the two bags on the bike with great marihuana if you purchase a new bike. Best part is they include it for free.
RA
Rafal Straczek
The best motorcycle dealer I ever dealt with. Sal is took care of us like a pro. Very pleased with the deal. A++++