Fredericktown Yamaha

Category:	Motorcycle Dealer
Address:	5800 Urbana Pike, Frederick, MD 21704, USA
Phone:	+1 301-663-8333
Site:	fredericktownyamaha.com
Rating:	4.2
Working:	Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed

Location

Photos 32

Reviews 18

Arshad R.

I purchased a Yamaha Star Bolt from Fredericktown Yamaha in September 2015. This was my first motorbike purchase ever, so I had no idea what I was getting myself into. I worked with Bill Kline in the sales who was exceptional to work with. I actually went to look in to the HD 883 Iron from across the street Harley dealership, and on my way out, I saw the Fredericktown Yamaha and thought "huh, there is a Triumph dealership here too? Lets see what they have to offer". I went in to see the Triumph, but the Star Bolt caught my eye. It looked good, felt right and the price was actually more attractive. So I took the price quote from Bill and decided to sleep on it. During the next week I emailed Bill and asked him if the Star Bolt was still available. He told me that it was so I asked him for the OTD price. What he offered was not too high, but I thought I should push my luck a little. I offered him about 300 less than his quoted price, and initially, Bill told me that it will not be possible. Later that day, I think an hour or so after his initial email, he emailed me back and told me that he can sell the bike for the price I asked, but I will have to pick the bike no later than Wednesday. I called him back, told him to get the bike ready because I am on my way. I went up to the dealership, gave him the initial deposit and picked up the bike the following business day. I dont think the whole process could have gone any smoother. Whenever I decide to buy myself the R6, I will be reaching out to Bill again.

Sherry Fisher

I purchased a 2017 raptor 90 for my son Friday and took it back Tuesday. After 2 hours of riding, noticed smoke coming out the back. Had my son park it and checked the oil. 0 oil. The dealer charged $125 for "service" to a new vehicle at purchase. All they did was put gas in it, they were supposed to also look at oil. I bought the floor model since it was all they had. I put in a quart of oil and dipstick still showed only slightly above full. Now they want $1500 to take it back since its used. Otherwise to take the engine apart and fix parts and give it back. I find this small business to be a fake. If theyre honest people, they would acknowledge that you cant run an engine with little oil and think you can fix it as good as new. Yamaha has lost a customer and Honda has gained. Its not over.

R. Scott Gahs

I purchased a Yamaha 4 wheeler from this dealer. I was very pleased with how the negotiations and transaction went. I have since brought it in for service with again no complaints. The service department took great care of me. I continue to visit the shop for motorcycle and 4 wheeler parts and accessories, if they dont have it theyll get it. I like the small town, family owned feel of the place. The owner is often seen at many community motorcycle events, often running them and or helping out. I appreciate that the shop invests into the community that they serve. I will continue to come back.

Patrick Chapple

I called them on the 16th of July to ask the price to set the points on a 75 Yamaha DT100. After being left on hold for 15 minutes, I called back and was told they dont work on old Yamahas and the Service Department all but said they dont know how. I am 69 years old and been riding for over 50 years and lived in many places. I have never ever seen a Bike shop that could not work on their own bikes. Never. You sure you want your bike fixed there? Not me. I would rather have left zero stars

Mitch Kramer

Called them three times kept on being transferred to parts even know I want to talk to service finally got a hold of somebody asked him if he could repair my brand-new dirt bike under warranty witch I just bought the day before and the guy said he would call me back and never did they all acted like I was bothering them Ive bought parts before from them and they were ok but their service department needs some new staff with better attitudes

Rob Phelps

Ive had nothing but a great experience with the staff at Yamaha Frederick. The parts manager is super helpful and Richard, the owner, and Ian went above and beyond when I way in a serious bind. Way to go guys. The shop is kinda small but they pack it well. Plenty of bikes, helmets and gear to choose from.

G P

Purchased a new Triumph motorcycle I was very impressed with the dealership. Richard and Ian were both great to work and went out of their way to make me feel like part of the family. Id definitely recommend them to anyone interested in a Triumph or Yamaha product.

Nicholas Snogren

I brought my 98 vstar here for inspection and since then have had it serviced several times. Tom in service is extremely honest and gets everything done quickly and correctly.

Jason Spacek

Ive been in the market for a new sport bike and this shop is right up the street from me. The only problem is that Ive stopped by there 3-4 times and theyre never open.....

Joe Orie

Ive been doing business with this dealership for a few years now and Ive always found them to be courteous, knowledgeable and always willing to help. Great folks!

jwbronco74

Very friendly staff gave me a customer oriented experience. They gave neutral advice without trying to push product on me.

Jared Lewis

I normally only go to parts but everyone is super nice and all the parts I bought from them work great!

Joseph Chappell

Awesome dealership, great experience with the employees and owner. Would recommend coming here.

A Private User

Excellent service get work done quick and everything is priced very resonable

Margaret Kline

Great customer service, friendly & knowledgeable staff.

Danielle Koran

Great prices bike the competition out of the water