Category: | Furniture Store |
Address: | 3537 Jerome Ave, Bronx, NY 10467, USA |
Phone: | +1 718-515-5625 |
Site: | oakfurniturenyc.com |
Rating: | 2.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM |
CA
Cary Velasquez
I purchased two couches for $1,200 I was told I can pay monthly payments within 3 months with a company that they work with and if I did not they will charge me. I figured its ok I dont mind the small fees assuming it wasnt much. I was paying about $270 every month. I calculated about how much I will be paying and about when I will be done. I notice they kept charging me. I thought I was being over charged because I had calculated that I paid $400 extra. I called the company and it turns out It was a leasing company. I was told that the couches were not actually mine. So the whole time Ive been giving away money as if it grows out of the tree. I was told if I wanted it to be mine I had to pay an additional $400. Communication is key when it comes to business. If youre not honest with your clients believe me they will not come back.
LI
Lion Music
Good Customer service only when your buying. after you pay for your funiture they Dont care. if you get your stuff Or not. they sent me the wrong mattres twice. they even sent me a display mattress and I had to return it. once they get paid they dont care. now i have to deal with a bunch of b.s for them to return the money. its like now no one is resonsible. oh and forget about the return fee
AM
Amanda Rosado
Poor customer service. The salesman who I believe his name was Hernandez or Fernandez was so rude. From making the order to waiting for delivery he took no accountability for the mistakes they made and the times that were agreed upon were not met.Unless you absolutely have to dont waste your time and if you do have to speak to Phil he is somewhat decent.
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eve sue
the worse furniture store i bought a couch an it come damage they dont want to exchange it or fix it very bad servise they steel people money don buy in this furniture store don waste ur money. the worse service don make the same mistake i make by wasting ur money there
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Jelissa Lugo
I been purchasing from them about 6years now and im really happy with my purchases. Their prices are so affordable for good quality stuff. The workers are so friendly and the service was great as well. I would highly recommend this store!
MR
Mrs Evo
I purchased twice from them and im really happy with my puchase. Their prices are soo affordable for good quality stuff. The workers are so friendly and the service was great as well. I would highly recommend this store
RI
Rich martinez
Very good service and great deals on good quality furniture ive been shopping there for six years and never had a problem.
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tariq fazel
Very bad I order a baby toddler bed they said they gonna delivery same day but its almost 5 days still I didnt get it
IN
Inocencia Barcacel
No credit, no problem. 9 months payment option. Same day delivery. Modern design.
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Shantel Jackson
Poor customer service. Cheap furniture.
A
A Private User
Very bad service