Category: | Furniture Store |
Address: | 560 Exterior Street, Bronx, NY 10451, USA |
Phone: | +1 718-401-1900 |
Site: | harlemfurniturenyc.com |
Rating: | 2.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
KE
Kendrie Reyes
Everything is awesome ofcourse at the time of sale, but once you need assistance to repair a part of the furniture, noone is responsible. Cusomer Service at its worst! I have dealt with all 3 managers amongst the Bronx and Harlem store and are all a joke. I have been cancelled rescheduled and promised a tech to fix my sofa that never shows up, for the past 2 months atleast twice a week. You guys can do the math! I am an honest,, hard working woman, very sensitive to promises, all of which these managers made and Ive been incredibly dissapointed. I was able to complain to the BBB, but come to find out the Company isnt even credited or listed in the system. My advice would definitely be to spend a few extra hundred dollars for a company that will definitely value you as a customer for upcoming years not just in the spare of a moment. My fiancé and I spent about 500 dollars on "insurance" alone, and cant even get serviced. I will NEVER purchase again. I can be given free pieces and Id deny it. Lesson well learned for me! Good luck.
TO
Tomisha Harding
Where do I begin? 1. While in the store, the salesperson who originally gave me his name went on his phone. He later got angry with me for using another salesperson. They argued over who would get my sale...so unprofessional! 2. I ordered a living room set, bedroom set, and kitchen set. When they delivered my order, they managed to miss the whole kitchen set! They neglected to tell me that not all of my order would be delivered that same day. 3. When I asked them to deliver the kitchen set on a certain day, they arranged it for a different day and I had to rush home because the delivery men were waiting on me outside of my apartment door. 4. They gave me the wrong area rug with my order. 5. One of the draws on the bedroom set dresser was broken. I will never go to this particular store again!
LO
Loay Awwad
I purchased about $20,000 dollars worth of furniture. The experience was amazing. The sales person was very very helpful. He knew everything about the furniture I was asking for. They even threw in a couple of gifts for the new house. There prices were great compared to raymore and flannigan and the quality was much better than bobs. I shopped around for about 2 weeks and they had the best combination of quality, prices, and service. The delivery men were very respectful when they came to my house and set up all the furniture in record time. Overall My Experience There Was Excellent and I would definetly recommend them to anybody.
CA
Caroline Rivera
I absolutely loved this store, I went to the Harlem furniture Store in the bronx on 560 exterior street. The customer service was outstanding. I purchased my bed, an oversized mirror, lamps and a mirrored nightstand for an amazing price and had it delivered in less than a week. The guys even set up the bed, opened up all the boxes and didnt leave a mess. They were extremely nice, helpful and fast! I would honestly recommend this specific store to everyone and the best part is that everything was brand new with no scratches, which usually happens when you purchase online! Super happy!!! :)
WI
Winter The Cat
I ordered from this place before and had no problem. I thought they were OK. Good thing I did not give a good review beforehand because this time around, my experience was dreadful. To make a long story short, I cancelled my order and went elsewhere where the sales person was excellent and my couch delivery was on point. A month later this place still charged my credit card for a merchandise I cancelled and never received!!
I
I Naz
First they delivered one broken chair, that they would have not replaced if I did not consistenly call (gave me floor model). Second they sold me a couch that was read on the tag as premium leather but the leather peeled within a year. I will never buy from them again and you shouldnt also stay away from their pricey but yet cheap furniture that wears and tears within a year of having in your home.
BR
Brenda Dominguez
DO NOT BUY HERE!!!! THEY WILL SEND YOU DAMAGE FUNITURES AND WONT CHANGE THEM BACK. I BEEN CALLING FOR A MONTH ALREADY AND THE ONLY THING THEY SAY IS THAT THEY WILL LET ME KNOW AND NEVER LET ME KNOW ANYTHING THIS PLACE SUCKS. GO SOMEWHERE ELSE DONT SPEND YOUR MONEY HERE.
FR
Frank Vargas
Prices are way to high compared to other stores. I went to express furniture warehouse and purchased a bedroom set for about $300 less than this place. Same quality if not better. #thank god i shopped around.
SH
sharif aref
Great place to shop just got living room that they deliver in 2 days , definitely will be getting my bedroom and mattress from them , very happy with the service .
MA
Maria Rodriguez
Great prices and excellent service. My experience was just great with Harlem Furniture. I will definitely recommend this store to all my friends and family.
AL
Alan Gómez
The service is terrible,I waited all day for my package to arrive and it came super late at night. I do not recommend anyone to shop there !!!
JE
Jessica Acevedo
I absolutely love my bedroom set not to Mention the customer service was phenomenal
A
A Private User
My experience was great, the was acommodating and helpful.
BA
Baffa Tall
Bad customer service ,I will purchase from this place
JA
jaser bsharat
Its amazing quality and service
DC
DC Scala
SE
Sean Griffin
Great furniture store
MO
Moshe E
Perfect