Category: | Furniture Store |
Address: | 1800 NJ-27, Edison, NJ 08817, USA |
Phone: | +1 732-777-1100 |
Site: | homeeleganceusa.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–5PM |
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Sureshkumar Nanjundan
Hello i purchased King size header and footer, dresser and mirror, bunk bed ans two twin matresses. After they delivered it was not fit in my room, I noticed the king bed was too high and it was my hip size. So immediately I called and canceled the king header and footer plus dresser and mirror. And I kept the bunk bed since I liked it. For canceling that I lost 20% of my money that is $300 and I cannot get my cash back. But I will get the store credit only. I have spoken to them that I can buy other furniture from you and waive the 20% or take 20% and give my cash back but they are not ready for either.. its really ridiculous. Once you give the money to them then forget about it. You will not get your cash back. Worst experience. Please go to some other shop. Dont waste your money. I dont recommend.
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julia diggsreed
Visited the store in person, ordered a sectional online in the beginning of February. Never received email confirmation or purchase. Was told over the phone my purchase would be delivered on the 3rd of March and I would receive an email confirmation before it shipped. Never happened. I call to find out the problem and am told the item is on back order and that it may take two more to be delivered. When I expressed my disappointment in the customer service, I was told they didnt feel like dealing with me and would issue me a refund. Days later still no refund.. I will be reporting this company to the better business Bureau and or the division of consumer affairs soon if I do not receive my refund in full.
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Julian Barberan
I am a Real Esta Investor. When I wasnt able to find a home stager that could help me stage my property on time, I stopped by Home Elegance in Edison. I was not only patiently helped with my requests, but they were able to delivered all items purchased within the next day. In addition, their professional and respectful employees assembled all the furniture for the kitchen, dinning room living room, master bedroom and office allow me to complete my open house on time. Thank you Home Elegance Furniture, for sure a great place for options and affordability when it comes to furniture.
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ThinkAboutIt
Once my wife and I had decided on which bedroom set to buy, we checked around online for the best price. While Home Elegance wasnt the lowest (close and still a great price), it was the phone call to them that made the decision for us. I talked to Emilio and it was great to talk to a real person that was able to give me the answers to my questions. In addition, when there was some miscommunication upon delivery, again it was Emilio who quickly took care of the situation and made it right. Will definitely look to them again in the future for all our furniture needs.
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Ian Michaels
I purchased a dining set with this wonderful company. Our salesman, Emilio was a gentleman and gave no pressure to make a purchase. In fact he was most helpful in many ways. A few days after our set arrived, I noticed an issue with a chair, which I might add had nothing to do with his company. I called Emilio and without hesitation, took care of it- NO QUESTIONS ASKED! I highly recommend this fine company and in fact have already recommended them to a few friends. They are honest, considerate and truly a company with old world values. Kudos Home Elegance Furniture!
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Sudhir Aggarwal
Had a great experience ordering my home office furniture here. Emilio, the manager of the store, was very polite, friendly and professional. He called me back as promised after checking the availability of the items I wanted to order. He also patiently worked with me to find the best possible pricing, warranty, discounts and also a convenient delivery schedule. Hope they keep up with this professionalism and elegant service all the way through the completion/delivery of my order. Would buy from them again, and definitely recommend them to anyone.
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Mig Ser
Im in love with my new furniture!!!! I bought a living room and dining set, quality has exceeded my expectations.Im very satisfied with the services offered by Home Elegance Furniture. I needed the furniture urgently and they made it possible for that to happen. Delivery team did an excellent job taking care of every detail so that the furniture did not suffer any damage. Very professional, respectful and an exceptional knowledge. It will definitely be my place to continue buying my furniture. I highly recommend Home Elegance furnuture!!!
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Manish Khatri
Very rarely these days you get this great service on furniture stores these days. Emilio spent a lot of time in finding furniture options for my needs, color scheme, size etc. Great collection, great prices, very helpful pre and post sales service. Earlier than committed delivery, very clean assembly. As most of the reviews have already said, dont think twice, I did a lot of research across stores in the NJ-NY area, none of the stores were able to beat the collection and pricing from here.
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Sandy A
Do not go anywhere else! Home Elegance Furniture is one of the best furniture stores I’ve ever been to. It has great furniture options and amazing prices. I’ve always bought my furniture here since 2011 and they never disappoint. Everyone in their staff is always so pleasant and so helpful. They always work with me to give me the best deal and I always leave happy. I highly recommend anyone to go to Home Elegance Furniture before going anywhere else for furniture. You will not regret it.
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Uma Malladi
Do not buy anything from this store. I bought leather sectional sofa and breakfast table both of them very bad quality. Leather started peeling off around 1 year and premium protection didnt save me as its considered wear and tear. Paint on breakfast table is coming off and cushion on chairs is became soft and lost the shape.
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Sumeet Mandloi
The sales person Emilio was very helpful. He gave a good price on the 2 nightstands we ordered and they were delivered within a few days even though they said it will take couple of weeks which was great. I visited the store and they have nice collection and their customer service is excellent.
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Whitney Thompson
Excellent customer service!!!! Shipping was Super Fast and product was exactly what I ordered. Delivery was on time, professional and polite!!!! They handled my items with care and set everything up! Im very happy and will definitely purchase more items from them!!!! A+++!!!!
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Jabran Rana
Me and my wife had a great experience here. Emilio, Karen and Edwin were superb and met all of our needs even though they may not had been the easiest. I will recommend them to everyone and will continue buying my home furniture from here. Thank you for everything!!
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Felicia Robinson
Furniture is excellent quality,the owner and workers are very helpful,I furnished most of my house from Home Elegance,if they dont have it they find it I recommend this store for everyone,check them out,browse around and Im sure that you will make a purchase
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Poorav D
I was very pleased with the service I received at Home Elegance Furniture. The sales person Emilio was very knowledge and the soft and furniture came in excellent condition. I loved the selections they had in the store and their customer service is excellent.
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Rakesh Rachakonda
Very happy with the furniture bought from them, they understood our needs and provided best options with very reasonable price. Salesman are very honest , knowledgeable and have lot of patience.
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Deepak K2012
I would highly recommend anyone to purchase furniture from Home Elegance, Edison NJ. I am very glad to visit their place. Their prices, delivery and customer service is the best in the area.