Related: | lllreptile las vegas |
Category: | Pet Supply Store |
Address: | 3577 S Rainbow Blvd, Las Vegas, NV 89103, USA |
Phone: | +1 702-253-7800 |
Site: | stores.petco.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Jennifer Frei
If I could rate a zero, I would. First off, how can a manager lecture and ridicule a child over goldfish, is beyond me. Unprofessional and overall a horrible way to treat any human being let alone a child. There is no justifying the fact that she tried to say that we needed a 40 gallon tank on top of all the other things she was trying to sell. But, when I try to call and complain about the horrible treatment and sales tactics, oh ho ho, it was in fact the manager who claimed "Hmm, Thats not how that happened" At my last nerve, I said "How can someone as a manager, belittle a child all for the sake of a poor sales tactic, is beyond me and extremely unprofessional" not wanting to hear her snide voice and poor excuses any further. I would not go to this petco. I will never go to this petco again. Id say that if you must venture inside that you not under go the fish department managers interrogation and horrible sales tactics and just save yourself and go somewhere else. ANYWHERE else! Lesson learned and we will not be back. So, Thank you PetCo for hiring and training horrible managers that interrogate and belittle customers and their children (If you cant tell my heavy sarcasm then Im at a complete loss).
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A Private User
I had my dog and cat groomed here recently. I was informed that the prices did go up a bit. At first I was unhappy because the former manager charged me a lot less. Maybe this is why there is a whole new crew? I paid the increase and I am very happy. This girl can groom. Now I know why I was paying so little for a mediocre job. My cat wasnt stressed out at all, nor did he hide for days as he usually did. I will gladly tell all my friends to go to this grooming department.
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Donett Poleski
This place /people have no business in sales of marine fish . Even the associate admitted theyd never buy fish from them . We made a huge mistake the evening we went in to use the gift cards that we had . they didnt have a proper UV sterilizer so we got crazy we decided to buy a fish not really thinking it through . We ended up in two days totally infecting our tank and killing are fish. I seriously think these people truly should never be aloud to sell anything.
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Jeremy Sewell
Such a shame. Ive been shopping here for years because I live so close. Until I went another store on my way home from work to get dogfood and realized that the Petco charges $20 MORE for the same bag og dogfood. Not to metion the other store actually has more than 3 people working and helping customers. I will never go back to Petco. This company understaffs and overcharges. Be a bit more "Smart"
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Shellie Worthen
I absolutely love this place!!!!! They are very knowledgeable, always have my turtles food and when I call they know who I am. I walk in the front door and get greeted by everyone that knows me. I will be purchasing all of my pet need from this store. Thank you to Angie in aquatics for always making me feel welcome. Love you all!!!! See you soon
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Dymon Knapps
I literally just left this Petco and I usually dont shop here much but after today I will definitely be shopping there more often because of the associate Jamie. She was amazing! I call and let the manager know about the amazing employee they have
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philip harvey
One of my favorite places to go look at fish. They always have great selections for aquatic plants! And good sea life! Freshwater prices vary. Overall a great place to go. Go on sunday and adopt one of their loving dogs in need of a furrever home.
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Nomado Alvarez
The horrible service continue. I was just here and after reading the comments overhere i see that i am not the only one. They are not interested on sales because i had been waiting forever for service after i ask for it.
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Valerie Willmington
It just seems dirtier and the customer service just isnt as good as some other places here in town. They have a nice selection but if we could pick, we would choose the other retailer.
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A Private User
Terrible service. Employees not at all interested in making sales. DO NOT PATRONIZE THIS STORE. Dont waste your time. I would give the service a negative star review if I could.
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Kara Lam
Keisha ALWAYS does such an amazing job grooming my golden doodle! Service is really friendly & on time. Everyone is so nice & helpful. Love this location!
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jennifer mortimer
They have a wide variety for all kinds of animals and the staff is very friendly along with great discounts in flyers being sent in the mail.
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Michael Rush
I like the staff there. You can often find a manager walking around and helping people. Everyone seems to just be helpful and love animals.
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A Private User
no help over the phone, was rude and said since I wasnt a paying costumer cause I was on the phone I would have to wait until she had time
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lexi carranza
Ashley is a trainer, extremely friendly and obviously loves dogs. Vicki & Tony were also very helpful & friendly. Highly recommend
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Carolyn Santa-Cruz
I go there for crickets and I never have to wait customer service is on point and friendly I love it there! PETCO YOU GUYS ROCK!!!
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charlie quintal
Great place for info on salt water fish and set up they always take there time and go out of there was to help you
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Katherine Ballesteros
Everyone that works here is friendly, nice and helpful, every time! Ashley was my cashier today, and such a joy
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Lisa Graves
Great grooming experience! The ladies there are very good with my rather temperamental Chihuahua.
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Daniel Rivera
Great selection for pets needs only place I get dog food at also has great deals and savings
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Darvish
Typical petco. Friendly staff, variety of animals and animal stuff. Priced accordingly.
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Endrea Williams
Employees are pretty nice though the Manager could use some customer service classes.
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Bernie Giron
Muchas cosas para animales
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Sharon Moran
Grant knows what hes talking about, he was very knowledgeable about fish.
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Kira German
Excellent help Chate was awesome in helping me kind and friendly
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Debbie Geez
Must be a new crew. Very nice and helpful every time.
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Ron Shahar
Kind people, no pressure but lots of smiles!
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Joe Ski
Staff is friendly and great customer service
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Craig Neubauer
Everyone is very nice and its beverage busy
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calvin barringer
Has everything I need for my pets.
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rachyl catlin
Employees are extremely rude .
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Sherie coules
This is an awesome place....
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Earlene C. Morrison
I buy all my pet stuff here
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Nonya Biznizz
Very friendly staff here!
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Gary Williamson
Ask if you need help.?
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Lanette Doherty
This store is awesome
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Jennifer Knight
Friendly and clean.
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cheryl cohen
Very helpful staff!
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Jason Thompson
My son loves Petco
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Alexander Gámez Espinosa
Good!