Related: | petland las vegas photos |
Category: | Pet Supply Store |
Address: | 79375 CA-111, La Quinta, CA 92253, USA |
Phone: | +1 760-771-4058 |
Site: | petsmart.com |
Rating: | 4.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM |
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A Private User
Well, this big rude woman (petsmart staff) stalked us all over the store, every time we stopped to examine something shed whip around the corner and literally hover over us like we were homeless people in a beverly hills boutique or something, huffing and foot tapping so she could maniacally re-adjust whatever wed dared to touch. Ive spent quite a bit of money at petsmarts all up & down the west coast and have never had an experience like this, it was ridiculous. The final straw was when I paid for a pro nail clipping and 2 rookies pinned down my dog and severed the quick on 3 different nails, a senior staff groomer actually came over and started explaining to them where the quick was and how to cut correctly- right in front of me, I mean, cmon, I paid for a clean professional service, a blind man couldve done a better job and my dog was totally traumatized.
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Daniel Myrick
I made an appointment to have my 10# dog a bath, I arrived 10 min early it took them 4 hrs 20 min to give her a bath and she was still wet when I picked her up, they failed to call me to tell me when she was finished, they were rude when I told them what my feelings were and when I told them I would never bring her back, it was a horrible experience, their grooming salon needs someone to take a look at their help.
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Sarah Lujan
Went to get my cat groomed. The cat specialist actually stayed late to finish my kitty and another worker, Whitney (I think her name is) nurtured my her through the entire process. 5 star service. Would definitely come again.
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Megan F
The service team was great! I showed up right before closing but they still help me find three different things I was looking for and never made me feel rushed. My dog gives them two paws up!
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Jennette Rodrigues
Lyle & Eric were the best, great service on a busy afternoon, they were polite and efficient with my needs, I reccomend this store over the other ones
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Elizabeth Murphy
I would rather go to the other petsmarts. This one is always a mess and Im rarely ever helped. Good for a quick in and out trip.
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Arianna Baltus
I have always shopped Petsmart. Friendly, knowledgable staff, lots of variety and good prices. Great company!
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Dave Petrie
My dog goes in looking all ragged and comes out looking like a champion! Great groomers here
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Timmy Gainus
Wasnt asked if I needed help one time while I wondered around the store for 30 minutes..
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Tina Miller
Love love love my local Petsmart!!! Always helping rescues and kind, helpful staff!
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Mario Juarez
Staff there is always very helpful but finding someone can be hard at times.
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Acacia Reyes
I love petsmart I got my Leopard Gego Quickset and he is the best thing
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Keri Wilson
Pet groomers was great. My dog was treated wonderfully
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Brittany Urquhart
Great prices! Pet smart where the smart pets go
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Whit Taylor
Terrific selection and most helpful staff.
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jonathan miller
Great deals and good customer service
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Alejandro Gonzalez
Is good service...thanks