The Home Depot

Related:	hd wholesale
Related:	h d wholesale
Category:	Home Improvement Store
Address:	390 THF Blvd, Chesterfield, MO 63005, USA
Phone:	+1 636-536-0675
Site:	homedepot.com
Rating:	3.7
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–8PM

Location

Photos 63

Reviews 25

RocketSK8s Iron Force iOS

Spent close to $200,000 in the last three years with Deopot exclusively. Many properties and store front build outs. I am in multiple Home Depot systems throughout St. Louis region. I have a valid DL MO. Walked in to pro desk , told the gentleman i need to make a phone payment in about an hour after I gather my materials, He paused and said oh no, we stopped that a long time ago. I said ive done this before in this exact store and I have a valid ID. He said nope sorry we stopped doing that. So with that I I left and immediately called other Home Depots to which they replied, I can look you up by phone number if I can find you then no problem. They found me. You would think Chesterfield Home Depot would want a couple thousand dollar sale today and minimum $10,000 next week . But that would not be the case with the younger pro desk looking guy . Every other Home Depot told me sir we want your sale we will search for you in our system as they did in they did find me . Never again shall I set foot in that store and questioning my purchases with the other ones. March 28, 2017 2:30pm. Customer service should be number one priority.

John Nisky

BAIT and SWITCH!!! Ordered more than $4,000 of carpeting on the promise that once it was delivered to the installer it would be installed in a week. Happened to call for an update only to find out that the carpet was delivered to "superior installation" a day prior but never got a call to schedule installation. We then come to find out that installations are backed up 6 weeks So I asked...since you cant meet you promise to install within a week apply me a credit for the cost of the installation and Ill find my own installer and pay any difference. Store managements response is ...sorry, our system doesnt allow that. Use their carpet installation service at your own RISK!!!!!! Their management team had no interest in helping find an amicable solution. Their suggestion was to cancel the order so that can wait 3 mos for an install. Ive given these guys more then 75k in business in the last 3 years. This was truly disappointing. Too much competition to deal with their arrogance.

Lin Walther

I had a nightmarish experiment with the window covering department. I picked out the blinds I wanted and gave them $50 for the installer. Next I went to Michaels and tried to use the same Visa credit card. Card was declined. I went home and called my credit card company. Someone had tried to scam my card three times for $600 each time at HD. My credit card company was smart enough to close that card. So I waited 1 1/2 weeks thinking HD was going to call to set installation date. They finally called saying their policy is for costumers to pay for everything in advance. To expedite things I had the blinds sent to my home. They arrived yesterday. This morning HD woke me saying they had ordered the wrong size on the blinds. At the beginning of this transaction I was using HD for the remodeling of another room. I hope they get this one right.

StLouisBandit

Always had great service at this location. Special shout out to Tom, he went way above and beyond to help me out with an obscure shower valve, as well as giving great advice about a water heater project. Kudos to these guys for a standard of customer service that is rarely found anywhere, especially at big box stores.

Calvin Tousignant

Set up an appointment on Saturday for someone to come to the house for a kitchen estimate on Monday @6pm. No one showed up, called the number provided and was advised that this service is not in place and would not be for 3-4 weeks. So much for this "new and improved" service.

Pietro Gasperini

Tutto quello che ti puo servire per il fai da te Il taglio di tavole e listoni mi erisultati gratuito Personale preparato e pronto ad aiutarw

Brian Kramer

There is always at least one person who can help, though sometimes I have to ask a few people before I find them. Look for the older, more experienced people if you have a real question.

Carol Young

José was extremely helpful and knowledgeable in lumber department, Robert was helpful in hardware! After the guys in blue vests were not, it was a welcome difference. Thanks.

A Private User

You will find plenty of people on the floor who want to collect a paycheck however those same people do not want to do customer service not at all recommended

Curtis Natalie

Each department employs people who have actually worked in the industry. Its awesome that I can go down the plumbing isle and actually speak with a plumber!

A Private User

There is always a smiling face waiting to help you find whatever it is you are looking for. The Behr paint is awesome.

Kellie Herman

Josh and Kevin were very nice and helpful. I would not have gotten washer without their assistance.

Nathan Wynn

Helpful staff, but could use a better selection on a few products. Usually in stock on most items.

Michael Greathouse

I have always found the associates at this store to be most helpful. This is my Home Depot store.

A Private User

The friendliest store I have ever been to. Had them install my windows, excellent experience!

peter jacobson

I do not like being tracked like a thief! !! Stop tracking and contacting my phone!!!