Kirkwood Material Supply

Reviews 12

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1ndi FTW

My first transaction with this company was rather ignorant to say the least. Fat boy behind the keyboard on the left replied his day was "PEACHY" He should be fired, there were multiple confusions on the site until the forklift technicians help. May I add theyre the only people working here with respect for their customers. They send you on a wild goose chase from building to building expecting someone to be ready with materials when they arent. Walking around aimlessly through the lumber yard looking for help isnt service at all. If it wasnt for the mere fact that I NEEDED the material Id never be back.

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Natalie Baugher

I have done business with Kirkwood Material several times and always had a good experience until now. I ordered several yards of mulch to be delivered. It was delivered promptly however we were substantially shorted the amount of mulch we ordered. We have ordered the same amount each year for seven years and always had excess mulch after spreading. I called and spoke to the manager Mike, who was absolutely no help whatsoever. Drove to the store and purchased an additional $65 bagged mulch which did not match my original mulch. Very disappointed in the service and will not be returning.

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Amy Peters

Excellent service every time I go into the Kirkwood location. Recently I purchased 80 feet of edging stones and 6 tons of rock that I had delivered to my home. The staff is always very helpful Rick, Ron, Jesse, Eugene (everyone) . Frankie just delivered the rock to my driveway. He was very prompt, friendly and did a better job of backing into my driveway then I do! He made sure the rock was dumped where I wanted it to make the spreading process easier (wish he could have stayed for that part). Ill be back on soon, thanks!

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Lynn F. Pollak

This is my first time (definitely not my last) there, and everyone was so very nice and accommodating. I explained my problem to Rodney and before I knew it he took me to the department for landscape rocks, suggested what he thought that I should get - suggested landscape weed barrier and then when I explained that I couldnt lift the bags of rock - THEY SPLIT them for me so that I could get them out of the car. All with a big smile ! I will be back !!! Thx

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Steven Lay

If I could do 0 Stars I would. I have been here a few times to buy large amounts of bricks and mulch for my company. I called to get a price on mulch and I think he said his name was rick and red was extremely rude to me. I will no longer give them business. I purchase thousand of dollars worth of materials per season and will take my business elsewhere. I will also tell all my landscaping friends and companies to do the same. Very unpleased.

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BR

Brian Brock

Do not waste your time here. Everything you may need but at a large mark up. Im here often for work. Not my choice. The sales staff are arrogant and condescending to say the least. All of the people in the yard are very friendly and helpful. Visit the home improvement stores and save money and find those eager to help. Dread coming here but have no choice.

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jennifer baehr

I was greeted in a friendly and professional manner by Rodney. Assisted by Paul in the yard who took time and care to make sure I got exactly what I was looking for. Stone delivered by Ken who couldnt have been more polite and professional. There are other stoneyards closer to my home but Kirkwood has earned my future business. I will recommend!

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Jason Best

Fantastic customer service at the Kirkwood location--everyone who helped us figure out our DIY project was friendly and professional. Well definitely be back in the future

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Brian Harasha

I always have a good experience with Kirkwood Material. Friendly service, fast, delivery is nice.

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CP

CPS Chimney Liners - Sweeping & Repair Cleaning

always excellent customer service.

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RO

Roy Goebel

always great service

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LE

Leo MacDonald

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