Category: | Furniture Store |
Address: | 3776 Pacific Hwy, Hubbard, OR 97032, USA |
Phone: | +1 503-982-8898 |
Site: | jrfurniture.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM |
TH
Thoroughbred Transport
Horrible! Horrible! Horrible Customer Service. I went into the Hubbard store and was looking at mattresses. Before I knew it I agreed on one, not really the one I wanted, but he talked me into it. My fault on that one. I put $100 down and was going to pay the rest when the bed was delivered the next day. I then left, I stopped by another store just to see how their prices were and I found the bed I really wanted for the same price. I then went back to Jrs and explained I found the bed I wanted and would like to get my $100 back. Now at the time I had only been gone for 1 hour, they were very pleasant but pushy the first time I was there, but now became rude and uncooperative. Told me I had to wait 3 to 5 business days for the money to be put back on my card. To say the least I was furious!!! $100 may not be a lot to some but for me it is a lot of much needed money. I asked for it in writing and they again were very rude and then wrote it would be 5 to 10 business days. I left angry of course but decided I would wait up to 10 days before writing a bad review just to see how it was handled. Here we are at day 14 and I get a call from the Gresham store wanting my address to mail me a check!!! WTF!!!! IF I WERE YOU DO NOT BUY ANYTHING FROM ANY OF THESE STORES. HORRIBLE CUSTOMER SERVICE AND PUSHY SALESMEN!!!
AN
andres escobar
i ordered a bed, bed arrived wrong color and damaged, they took it back and 2 weeks later they came with damaged furniture again, its been 3 months now and i still dont have a bed for my dauhhter, asked them to give my money back and the asian looking guy in charge of that said they dont refund money to anybody... thats where we are... i will never buy from jr furniture again
SA
Sandra Salmonson
Unable to deliver the beds that I ordered. Every Time I would call they would tell me 3 more weeks. I waited 2 months and still no beds. I cancelled the order and asked for my deposit back. I went to another furniture store and found better bunk beds for the same money.
A
A Private User
Robin was AMAZING!! She helped us buy my mother a coffee table for christmas a year ago. When we came back she remembered us and helped us again. I love the no pressure feel of the place. This is why we will continue to buy our furniture at JRs.
PE
peter bezwerchyj
Walk around the store. Walked around the entire store. Did another lap. Looked around. Did another lap. Sales people at back counter, talking and laughing. No-one ever came out to help me, I walked out. Not going back.
A
A Private User
Great store, customer service, and delivery. My only regreat is that I never found this store years ago.....maybe because I had always lived on the East Side of Portland. Anyway, great place to shop. Prices are doable.
A
A Private User
Purchased a new couch and love seat about 9 months ago from here. Couldnt be more pleased with the service and the furniture. The manager made me a great deal on a floor model! Would recommend this store to anyone!
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A Private User
Great service. Very nice assembly/delivery team. I didnt realize it would be built from scratch upon ordering, so it took longer than I expected to get them, but they are awesome couches!
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A Private User
Very pleased with our purchase. Custom made couch is well wort what we paid. Customer rep did a great job helping us with our choices. We will be back with any future purchase.
EA
earl brown
OUTSTANDING STORE, MADE A PROMISE ON DELIVERY, DID WHAT SO MANY DONT. THEY DELIVERED QUALITY AND ON TIME. VERY HAPPY WITH THIS STORE, AND LOOK FORWARD TO FUTURE PURCHASES.
DA
David Ellingson
Small town furniture. Very packed with items, but not well laid out. Moldy ceiling tile warped down over customer area.
A
A Private User
We have always been treated great when we go in there. We bought are whole bedroom set there and we love it.
A
A Garcia
Worst customer service EVER!! Not only that but you can get the same items $100 cheaper at MOR furniture!!
A
A Private User
5 stars to salespersons, office people, and manager. Always a good experience doing business with them!
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A Private User
JR took good care of me, helping me aquiregarding a full household of furniture. Gave me a great deal..
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A Private User
The ordering and delivery process were very smooth and I absolutely adore my new couch!
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A Private User
We are pleased with the furniture and the salesperson who assisted us.
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A Private User
the sales person (Amit) was helpful in finding our couch with us
TA
tanaiya Dalton
Over priced and a complete scam. Would not to my worst enemy
LU
Lucky One
Good selection, nice customer service, fast delivery
A
A Private User
Love this place. Its awesome. Great customer service
SH
sherman lackey
Great service and knowledgeable clerks
A
A Private User
Our sales lady was friendly and great
BR
Brian Scotland
Found some great prices on couches.
A
A Private User
Great value for quality furniture
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A Private User
Everything was perfect.
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A Private User
Good service
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A Private User
Ill be back.