NW Rugs & Furniture

Category:	Rug Store
Address:	29735 Town Center Loop W, Wilsonville, OR 97070, USA
Phone:	+1 503-682-7847
Site:	nwrugs.com
Rating:	3.7
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 11AM–6PM

Location

Photos 99

Reviews 6

Kristina Jaquith

The one star rating comes from the salesman we worked with. He repeatedly pushed us to buy rugs that we communicated were out of our budget or not our taste. He kept saying "Forget about the money" and "But this rug is a very nice rug-- 100 times better" about rugs we already said we didnt like. We purchased two rugs and had a problem with one of them when we got home. When we returned to the store for an exchange, the same salesman mocked and scolded us for not taking home the rug for a trial before purchasing it-- although that was not given to us as an option when we made the original purchase. When I told him we had not been given the option to take the rug home as a trial, he said, "Thats not my fault, you didnt ask" He was clearly much more interested in quickly pushing us out the door with a large purchase than helping us make an informed decision on a rug that we liked. He called me "honey" and made several remarks about our age. The experience felt like shopping at a used car lot with a slimy salesman.

Gary Taylor

There is always some concern about buying home decor on line. Particularly when color is a concern. We recently purchased 2 throw rugs from NW. One was too strong of a color combination for its location. After contact with NW we returned the one rug and had received a full refund within about 2 weeks. Great customer service from Michael & the company during the process. Wed definitely use NW again. The other rug we bought was perfect.

Linda Hallmark

Hamid waited on us and was wonderful. He was not only kind and knowledgable but showed us each and everything we were interested in that might fit into our home. We love our new rugs. They are well made, lovely and fit our decor. We highly recommend NW Rugs for anyone in the market for beautiful one of a kind rugs.

A Private User

I recently purchased several rugs from NW Rugs in Wilsonville. I had a problem with one of them. My salesperson Sam was very helpful in assisting me in finding a replacement rug.....when that didnt work he was very helpful in getting a refund for me. I would recommend them. Thanks Sam.....

Ramya Mishra Jariwala

Magic is an excellent salesman - very knowledgeable, fair, amicable, and trustworthy. He was able to get us exactly the type of furniture - sofa set, rug - we wanted and we are most satisfied with the final product. I highly recommend asking to see him when one visits this store!

Bill Ibbetson

Huge selection, and really helpful. What I thought was going to take hours only took minutes.