Category: | Jewelry Store |
Address: | 3525 W 69th St, Edina, MN 55435, USA |
Phone: | +1 952-926-2455 |
Site: | sjewelers.com |
Rating: | 4.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM 11AM–6PM |
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Jennifer Isaac
my husband and I recently brought in our stainless steel tension set bands we purchased over 13 years ago from Scheherazade. They both needed buffing and the diamond from my husbands band fell out and was lost. We left our rings at the store and were called back a few days later to say the company no longer was making that style so we couldnt get the diamond replaced. To our surprise, we went back to the store last Sunday to pick up our rings, and lo and behold...a diamond was replaced! No charge!!! Not sure how that happened but it certainly isnt the norm, right? Our experience has always been great and we are convinced this store goes above and beyond.
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Tamara Schryver
I brought my ring in for repair and had to follow up 3 times to to keep the process going. The due date quoted for the project was exceeded by 12 days. Some of the staff were very polite and some of the staff were quite put out by my calls. I would not recommend this shop for repairs as it appears they are more interested in selling big ticket items.
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Benjamin Freedman
Purchased a watch; time and date was not set and the watch was not cleaned before I left. I shouldnt have to ask for the when making a purchase. Links were removed and I appreciate that, but the lack of detail in delivery bothered me. The salespeople are nice and do not pressure to purchase. I visited several times to try the watch on.
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Corey Mcclellan
I have a few items on consignment at this location. The staff is extremely helpful and assisted my wife and I with upgrading our diamond. I appreciate their level of service and the fact they are a family owned store. I highly recommend Scheherazade.
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Anthony Englund
I got a custom necklace made for me by Karen that was not only a creative idea, but executed flawlessly. Scheherazade is definitely where I am going to go for all future custom jewelry leads!
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Karen Cole
The staff are amazing and focus on giving the customer the best experience. The selection is always evolving & events/promotions showcase what a fine jewelry store can be.