Bergstrom Jewelers

Reviews 6

ME

Meagan Weidt

I just wanted to let you know what an amazing employee works at Bergstrom! A little background, my Fiance and I got engaged back in March where he purchased a ring thru a different jeweler. Since then there has been nothing but issues to the point where my ring has spent more time in NY and fighting with the design & the issues than on my finger to show off for everyone to see. We have had to push back our engagement photos and alot of other fun wedding things due to these delays. Well finally we decided that we needed to do some research with other jewelers to find out what we should be asking for when we go in for yet another meeting about a ring that still wasnt done. My Dad bought my Moms ring from Bergstroms 25 years ago and said if we were really going to look at starting over with some one else they were the place we needed to go to. I am so glad we did! We had the greatest sales guy Peter who was so patient and kind, we explained what happend and showed him our original ring and was able to suggest so many great options to make it the perfect ring again. Even suggesting if we wanted the exact same ring there own jeweler would be happier to make us an exact copy for a fraction of the over inflated price we paid for at the other jeweler. Thats when we knew we were in the right place. We are so excited now and are going to meet with the jeweler to take our ring from some bad memories and alot of imperfections to the custom beautiful piece my Fiance always wanted for me. Cannot wait!! HIGHLY reccomend Bergstrom Jewelers if you are considering taking the next step in your relationship, and ask for Peter as he was amazing!!

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JA

James Strong

The Bergstrom staff are the friendliest, most knowledgeable, and honorable you will find. The service is unequalled. They are my new best friends. Here’s the proof. I bought a ring I’d long-admired from an antique store – an intricate silver and turquoise original created by an Zuni Pueblo artisan of some renown. From my car, on my phone, I searched for a reputable jeweler to have the ring sized. I selected Bergstrom Jewelers and received an idea of the cost over the phone. I ran a bunch of errands before heading there. In the meantime I discovered the ring was no longer in my pocket. For two hours I retraced my steps, looking in the aisles and parking lots of four stores. Just before giving up I found it in a parking lot. Bad luck had become good luck - until I found that the ring had been run over by a car, squished. True story. I brought it to Bergstrom. While not a ring I purchase from them, and they treated me as if I had. One week later, after the Bergstrom artisans took the ring apart, removing the stones – twice – and reassembled it, and a couple fittings to get it right, it was done and perfect. In the meantime I had made friends with Dino, Cindy, Connie, Zach, and others, retold my lost-found-squished ring story too many times, drank their coffee, and ate their cookies. They probably wouldn’t want me to share what they charged me – but it was the same as their original quote over the phone for resizing a ring.

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BE

Beth Podvin

I recently bought an engagement ring from Bergstrom’s. It was recommended by a friend, and it took only a few minutes to realize why. It’s a beautiful new store, and you’re greeted warmly. I’d initially met with Bob, but he quickly had me work with Mandie, assuring me that I was in good hands. A few suggestion pictures from my now-fiance was what I had to work with, and she quickly deciphered all of the highpoints I was going to need to pick out the right stone. Meanwhile, Bob had already placed a phone call on my behalf to have some stones brought in for me to choose from the very next day. They were beautiful stones, and Mandie made it an easy choice as to which one was going to work best, and I was able to walk out of the store that next night with amazing Christmas gift in hand. My own man-made time crunch became no worry whatsoever. Once she’d got the solitaire, we came back in to choose a setting. A few unique requests turned into a stunning, custom-made band and setting. It was done all on-site, and Connie was very interactive about exactly what my fiancé wanted the end result to be. The result was exactly what she’d wanted, and I couldn’t have been happier with the experience on my end. There was never a doubt that I’d be well-taken care of from the moment I walked in.

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A

A Private User

Finally! A store that gets absolutely everything right. I had been to the other jewelry stores in the area and had horrible experiences. I was a little skeptical about a company thats 88 years old, but you walk into their store and it is nothing like you would think. A beautiful, spacious, modern looking store with the friendliest people you ever want to meet. I felt so at ease and found a beautiful setting and a gorgeous stone that my fiancee loves. The best part is the rewards associated with buying a ring from them. They warranty all of their rings for life. Sizing, re-finishing, everything, and they even insure your ring for you. I was so impressed at the way they took care of me and quickly realized why they have been around so long. I was blown away when I got to meet both of the owners, one of whom is an original Bergstrom. Being family owned for so long definitely made a difference, as it was like walking into someones home. You meet all of the sales staff and talk to the owners which really gave me peace of mind. Definitely the place to go to if you want to be taken care of.

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CH

Chelsea Wrathchild

I came here on a complete whim: I was initially headed to Wedding Day Diamonds to have my engagement ring and wedding band fused together (a cradle ring purchased online). I misjudged where I parked and ended up in front of Bergstrom, so I gave it a shot. So glad I did! I had been to at least 3 other major jewelers in the area and ALL of them treated me like dirt. They all copped an attitude, were argumentative, and very unhelpful. I figured Bergstrom would be the same, but they were amazing. Tons of personality, very sweet, and even complimented my ring and brought other workers over to admire it. They gave me a weeks estimate to have both rings fused together, a fair price, and it was all completed beautifully and right on time! I absolutely loved the ladies there and would go back for any jewelry needs!

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BR

Brandon Hegg

Working with Bob at Bergstroms was far past my expectations. I came in with a price range, shape and design in mind and within an hour, we had the early stages of ring design complete. By the next day at 12:00, Bob had 10 different diamonds in house all appraised within my price range for me to choose from. With the fact that I knew nothing of diamonds, was only in town for the weekend (I currently live in Las Vegas), it was a great value add to be able to be educated on day one and to have my pick of many choices the very next day. Bergstroms was the fourth and last place I shopped. Delivery was fast and easy and above all else, Bob helped me pick out a ring that my fiancee really loved. Well absolutely be back! Thanks Bob!

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