Category: | Jewelry Store |
Address: | 2293 Southdale Center, Edina, MN 55435, USA |
Phone: | +1 952-920-9900 |
Site: | stores.kay.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM |
CA
Candice Bryan
19 days to get a my ring prongs tipped. Despite the fact that this was a warranty repair because they failed less than 10 months after they were done the last time. I guess I should be happy, that time they took the ring for over a month and it had to be sent back to the jeweler twice because there was tool marks left in the gold. Kay is the poster child for all the bad things people say about "mall jewelry stores." I would NEVER go here, except as a giant corporation they bought the small private jeweler that I originally purchased from. Im still fighting to get them to honor the original warranty that the ring came with. BEWARE, find somewhere else to buy from if you can, dont let yourself get stuck in the situation Im in.
BA
Baylee Miller
Great staff, very honest and helpful. Matt cared about our individual ring and helped us size it correctly even though it only cost $16. We will definitely be going back to Matt and the South Dale location for future purchases.
BO
Bonnie W
Its been a while since I have been completely ignored in an almost empty store. Not even a smile from the bored staff. Poor form during the holiday shopping season. Dont worry Ill tell all my friends where not to go.
JO
Joe H
My wife and I have always had a good experience here. Friendly staff!
AL
Alycia Lopez
Very Nice People!