Category: | Grocery Store |
Address: | 28250 Dequindre Rd, Warren, MI 48092, USA |
Phone: | +1 586-558-0064 |
Site: | kroger.com |
Rating: | 3.8 |
Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM |
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dorothy shader
Shelves not adequately stocked.. Aisles filled with boxes blocking products on shelves. I always end up going without items that they dont carry that other supermarkets carry. Pet Fresh is sold at Royal Oak store not Madison Heights. Fresh produce very limited. Poor selection of watermelon and cantalope in season. Inferior to other Krogers. Employees complain about being understaffed, bombarded with customer complaints, and management puts on show when they know corporate is going to visit. I told corporate to come unannounced to see what really goes on. Im really surprised they stayed open after Royal Oak store opened. Who would want to not go there instead?? Customer service extremely slow.
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A Private User
Dont Go....Staffs are very rude there, waiting long time for customer service desk to buy mega millions but no one there, later i find her chatting with three other cashiers in check out, not apologizing even she was very rude to me. happened to me few times, all are very daam care attitude. I am not going there any more even though it is near to my house. Thats why Kroger are not accepting any customers feedback from Kroger receipt.
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Homage Graff
The cashier at the fuel station refused to accept my payment of $13 for gas because it was mostly quarters. $10 in quarters and $3 in coin dollars. When I attempted to call inside the customer service desk in the main store to complain I was put on hold for >10 minutes, then hung up on. This ordeal made me late for work and low on gas. Needless to say I will never spend my money at this store again.
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Mariam Rafford
Bag our grocery with bread on bottom. Cashier engage in loud onversation with coworkers and disregards your questions, they dont have answers to simple store questions. Produce goes bad much quicker then other stores. Employees and management cuss loud when walking in store so loud my kids comment on it. Always put their kid friendly carts outside when it is raining so theyre covered with water.
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Jacey
Rude staff. They ignore customers and carry on their own conversations when they are being PAID to ring up my groceries. I shouldnt feel invisible in a check out. ELIMINATE SELF CHECK OUT AND BRING BACK JOBS!!! (to people who care to have them!). I should not have to go to a Kroger thats miles away when there is one by my house because of the poor service! Get it together. End self check-outs!
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Tyra Godfrey
Awesome due to Joyce who was my cashier. Her spirit is so full of life and joy in which I appreciate in this time that we are living. Kroger, Joyce exemplifies customer service and not only that, she is what people need to encounter daily. There are so many people suffering within their spirits and have nothing or anyone uplifting in their life when they need it the most. God Bless Joyce.
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Leslie Lewis
Their produce sells out quickly when on sale. The staff lacks product knowledge when it comes to the gift cards they offer and tobacco they sell. Self check out can be annoying and messy at times. Sometimes being rung out by a cashier is well worth it. I only go to this Kroger for a quick in and out, never to do my actual grocery shopping because the variety of items is limited IMO
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J
The staff here are what really bring the rating down because there are some really good sales and they give out a free item every Friday. I dont know how they treat the staff, but Im guessing it is not good by the morale. I still go because it is close and I like the deals. Go for the deals and try to leave fast. This place is almost always busy so go late or really early.
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Kalani Wardell
I stop at this Kroger mainly when I need to get gas too. The store is big and has a lot of choices. The prices are the same as my local Kroger so I dont mind shopping here. I just need to take some time to get use to their layout. The staff arent quite as friendly as my local Kroger, but maybe thats because they are so busy?
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Paul Timmins
I usually do Meijer but stop in here when i need groceries without the mile long walk. Tends to have what I need when I need it, I usually only shop for a handful of items when im there, and I cant recall a time when theyve been out of stock on something I needed. Not outrageously great but a very serviceable grocery store.
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Alpha OmegaMF
Worst Kroger ever! Had to bag my own groceries several times. Employees are not friendly at all. They dont like white people. Seemed there for a moment they had a good store manager. But havent seen him in months. Back to the same ole crap there. Ill just go to the new one over on Stevenson.
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kait bruce
Worst Kroger I have ever been to. There was not one grocery cart or basket available and it wasnt even remotely busy. It was difficult to find products that werent damaged or even in stock at all. Half of the U- Scans didnt work. This place needs a major overhaul.
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jaceyclothez
Stuff should be focused on consumers, not on conversations that are INAPPROPRIATE to have in front of customers. Whats going on in the world? People really this dumb? I work with the public, you do not have personal conversations in front of your customers!!
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A Private User
While this store location has improved, it is still not very desirable. The staff is rarely helpful and the store is not clean. Hopefully the renovations to the plaza improve Kroger. Meanwhile I will stick to Meijers and Hollywood.
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Kimberly Bski
The night time self check out woman is completely worthless when it comes to assistance. The one with the mullet looking hair style. She has been in the 3 years we have been going there.
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Camillia McCray
Only the best freaking place ever. So glad a stay close. I live in their deli lol. Im a little sad about the recent price increases in things like eggs, milk, sausage. Come on Kroger...
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Christina Rees
Get the app you too can sit on ur phone and clog the isles as you decide if you have coupons on your phone but hallelujah holla back and Im guilty of it too but really get the app
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gabby
Love this Kroger! The sales staff are always so helpful!! Clean, organized, and generally has so.e good deals. I really also like the location because its close to my house;)
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Sara
Love this place, they are always stocked up, and the Kroger card saves you a bunch of money. I saved $55.00...... Who doesnt love saving money right...
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Glenmore Mayhew
I loved this place because the price really are low and it isnt a sales trick plus the meat there was cheap and delicious also the worker are nice and kind
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Athletic Men
Great service with short lines, the prices are a little higher than the bigger stores but its worth noting spending the time waiting in lines.
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Antonio Toney
Great store, never crowded (at least when I go), things are very easy to find, and Kroger is just my go to place, why go anywhere else?
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Eddie Hollomon
Very dirty. Very unprofessional staff. Disappointing to say the least. Find another kroger or maybe a better supermarket.
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Humera Naseer
Never had to wait in line more than a couple minutes. Always go to this Krogers when need to make a quick run for groceries.
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SIBY KISSIMA
All the Praise and Be to Allah God Almighty who bless me to Visit this place you can Go Sale your Recycling Bottle overthere
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Trina B.
Gross! Swarms of fruit flies in produce, tiny packaging. Cant feed a husband shopping here. Time to find a new place.