Southgate Computers

Category:	Computer Store
Address:	15125 Eureka Rd, Southgate, MI 48195, USA
Phone:	+1 734-282-6133
Site:	southgatecomputers.com
Rating:	3
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed

Location

Photos 3

Reviews 8

Kevin Zarycki

To really understand my review is to also understand the problems I was having with my custom built gaming machine. I had encountered some errors loading windows and quickly decided this was way past my knowledge of computers to fix myself. I took it to, I guess you would consider a competitor?! with the hopes of having it fixed in no time. 2 weeks go by and eventually their competitor tells me that all of my main components are fired. Motherboard, gfx card and possible issues with memory. For a moment I was taken back by just how many major issues I had even though I came in with just 1 (I thought) simple problem. I entered the competitors business with my head down and without hesitation picked up my PC and brought it right to Southgate Computers for a second opinion. I met with a young lady at the front desk who was very supportive and would listen to my sob story. I explained to her that I needed some information on some of the parts in my machine and if they could help me find Serial Numbers in case I had to look for warranty on those components. They happily assisted me in finding the serial numbers and spent roughly 5 min to hear what issues I had before and after the visit to their competitor. I was told 3 days wait and it was exactly 3 days from the time I took them my computer. They quickly found that my Solid State Drive or SSD had gone faulty one way or another and that none of my major components were "Fried". When Southgate called the gentleman assisting me gave me all of the best options for a new SSD and even offered to install windows and get my machine back up and running. The call was short because I was still at work so I explained I will have to come into the store to talk about doing anything further, as my funds may not be exactly where I need them to do the extra stuff. I walked in and right away greeted by the same smiling face at the front desk. I gave her my name and wam! Computer came out looking good. They installed the new SSD and on top of that installed an operating system to hurry the process of getting back on my feet (FOR NO CHARGE!!!!!!!) Talk about customer service. They took an issue their competitor couldnt fix but gave me the customer service of someone who had major issues with their company. Talk about a class act. I really hope that if you have computer issues in the downriver area you are going to Southgate Computers.

Nathan Patterson

Thay have very nice people that work there but not with the most expierence. For example, i brought in a graphics card for them to install into my computer for 40$. a few days after that they said it was a faulty graphics card so pretty much i just wasted 40$ but actually it was a simple bug on my computer that wouldnt let the softwate download. They also have ridiculously over priced hardware so if u know what u are doing (installing things into a computer) buy your hardware online for 40-70$ cheaper not including what they charge yo install it. I made the mistake of spending 600$ for a computer with a g3220 processor, 4g ram, and a gtx 730. So honestly if u want to save money and get a good cheap computer, they have desktops with i5 processor and 8g ram at The Computer Company for only 230$

Nick Alexander

I needed help building my first gaming pc so I went to Southgate computer, it was down the street and it was recommended to me. What I instructed them to do was finishing putting together the computer to put it simply. (ex: wires to be plugged in) Two months later, all of my usb ports are shortening. I go to a different computer store, on van born which i would highly recommend. They walked me through how the motherboard I picked out was never meant to go into the case in the first place. An establishment that boast over 25 years of experience shouldnt miss something only a novice would overlook. Now im left with a computer that most likely has a life of another month or two, hoping to deter others from going through what I did. Please do not do business here.

Brigitte Neuman

I have gone to southgate computers for years and never had a problem until now. I had my laptop repaired and bought two new generic chargers for my two laptops there in january by April on of the chargers had already stopped working and the pin they repaired was broken again! A couple of days ago the other charger broke and when I went there at 6pm (they are open until 7) they were closed for the weekend. I am a grad student and needed at least one fixed. I went to Strategy One Computer down the street and they gave name brand chargers for the same price as Southgate had charged for the cheap generic ones. Strategy One are also open everyday and have longer hours then Southgate Computers....they have lost a customer for life!

A Private User

Took my Dell desk top to these guys and it was diagnosed as having a burned out motherboard with some burned capacitors, burned out fan and bad drive door! I was told that repairs were to total $570.00 dollars! Called dell because, i rememberd i had an extended warranty.To make along story short, all i had to do was run the recovery disc that came with the desk top to repair the computer! These guys are rip offs and need to be investigated and i will never recommend them to anyone! I will be giving them a terrible grade with the BBB if theyre members! Also i will be taking my service write up with the diagnosis public possibly with the media and with the downriver community that patronizes this business!

Tom Wisnewski

I will always come to Southgate Computers first before any other company. Not only are they extremely helpful every time I call up to the store, but they do awesome work with great pricing. I dont understand why they are getting tagged with "overpriced" from some people. I would rather pay a little extra for great work with personable people than to go somewhere like Best Buy, getting charged an arm and a leg, just to come back with the same problem the next week. Not to mention, the young ladies at the front counter are nice to chat with while shopping around. Overall, Southgate Computers deserves 5 stars in my book!!

Dena Major

I took my Toshiba laptop into this computer repair store and right away they told me that something is wrong with the power connections on Toshiba laptops (he didnt even look at it) and suggested I contact the Manufacturer because it might still be under warranty. I contacted Toshiba, they sent me a box to ship it and didnt have to pay a thing. I got my computer back in a week. You dont find too many honest businesses in this world today. For that reason alone, whenever I have a computer issue, Im taking it to Southgate Computers Inc. Thank you!!!

Angel CEE

You are out of your mind to dare & mention that I received a free diagnosis *****YOUR diagnosis was wrong & cost me $700.00******** you should have just taken the review without responding because you know you were wrong & lazy. BTW my laptop still runs perfectly fine, no problems at all after I purchased another power cord. Doesnt that seem impossible after your tech said my motherboard was fried? The bad review is well deserved; your store earned it, so proudly accept.