Category: | Computer Store |
Address: | 32660 Concord Dr, Madison Heights, MI 48071, USA |
Phone: | +1 248-577-0057 |
Site: | nevatechcomputer.com |
Rating: | 4.3 |
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Seng Min Cha
The service was terrible and it was the worst experience I ever had. I had problem with my laptop monitor and I brought it in to this store. The place is a little shady and the owner cant speak proper English. At first I explained my situation and he said he will have to take it apart to see the problem and didnt give me clear explanation of what he will do on my computer nor repair costs. He never call me back for update and I always had to call in except the first time he called me to tell me that the computer has problem with screen and might be a cable problem. (Which I told him when I first came into the store) I kept calling him for more updates and he kept claiming the vendor not sending him the correct part for the laptop. I waited a month and a half to know that he was still waiting for the part. So I told him that I cant pay for the service that I am obviously not getting. He finally gave in and differed me a ten dollars discount and told me that if I wanted he will fix it if I gave him another week. I told him that his offer is satisfying and if he didnt fix it by that time I will cone into the store and take my computer. I went into the store after a week without expecting too much and it wasnt surprising at all. He brought out my computer and it was all taken apart and it wasnt assembled and he told me that he didnt have enough time. However my laptop was full of dust and it was clear that he didnt touch a single thing. He said I had to sign something before I leave and he gave me a paper saying that my order was CANCELED. I knew this was coming but it was very disappointing. He isnt professional at all and his service is one of the worst experience I ever had. His explanation of being delayed a month and a half is that it was hard to take my laptop apart.
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A Private User
My computers power supply broke, and I took it to FOUR different places and this place repaired it for the best deal! I highly recommend them I took it to: Best buy, Micro Center, and Computer Direct they all were going to charge me for a diagnostics test. Best buy was going to charge me $75 for a diagnostics test, Micro center was going to charge me $70, and Computer Direct was going to charge me $35 for a diagnostics test. I only paid for labor & parts at this place.
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Matt Krajenke
Neva Tech is always very prompt and good with their repairs. My boss uses them for his business and they always were quick to respond, very reasonable with their prices, they do not charge for a diagnosis like Micro-Center, Best Buy Geek Squad, ect. They sell not only accessories, but cases, built computers, used computer,s and components to build your own machine. Would recommend to small businesses and home users.
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Barbara Trollman
They imaged my failing hard drive to a new hard drive. Things went well and the cost was 39.00. I could have done it myself, but I didnt want to buy the software to do it and hassle with it, so for the price, I was happy to have them do it. My system is up and running intact with all my software and settings as I need them to be, as opposed to having to reinstall Windows and everything. Im happy.
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Brandon Biondo
I just recently brought my laptop into this business. They were very professional and very helpful. They were able to repair my PC and have it back to me the next day. I highly recommend them to anyone having computer issues.
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Chris Cunnington
They are very nice, knowledgeable, skilled, and prompt. Price is great too...repairing ultrabook that got ran over by car involved replacing everything but SSD, and cost considerably less than buying a new one.
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Martin Pasquinelli
Neva and her staff provide excellent service and sales. I have used NevaTech for my business for years and have had only positive experiences.
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Austin F
Asking WAY too much for used computers, why would I buy an old one from them vs a new one from microcenter?!
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Shawn Baek
excellent service and reasonable cost. Id recommend to others.
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Kiran Iyengar
Cheap repair for laptop parts and good service
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Recardo B.
Low prices on used parts. Very good people.
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Jason Tracy
Love this store! I tell everyone!