Twelve Oaks Mall

Category:	Shopping Mall
Address:	27500 Novi Rd, Novi, MI 48377, USA
Phone:	+1 248-348-9400
Site:	shoptwelveoaks.com
Rating:	4.4
Working:	10AM–6PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 16

Gigi Schuster

Went to the Macys at this mall was treated rudely by sales lady my mom was also treated bad by one and the line with no additional help service at check out left many people putting down what they wanted to buy after a ridiculous hour in line and leaving. The cashier Macy lady was wearing outfit that pushed out her stomach made her look pregnant, so when someone asked how far along she went off at them. Not anyones fault but hers dressing in such a manner, she was also a snob if you want to be a snob to customers go back to the playground and dont work in customer service its that simple fyi also there were no cashiers in other areas so no one could get in and get out making everyone in line frustrated and angery. Macys womens clothing get your act together or loose and continue to loose more customers. We have better things to do than standing in a line over over 20 people dealing with a slow snobby employee in Macys fyi we can go else where for cloths.

Joel Fedell

I still cannot get over how big the malls in Detroit are! We stopped in just to check out the Oakley store and I was impressed with how open and bright this mall is. We came in between Sears and Macys which that part of the parking lot seemed quiet and a little dark for my liking. The mall is two floors and have a good selection of stores. The layout seems a bit strange with wings darting out all over the place but overall the mall has a good flow. I was thrown off by the 1 person at a time bathrooms though. I found that to be odd for a mall. The food court has a good mix of places to eat with some of them being more local vs national names.

Shay Stevenson

I give this mall one star because of the beauty Kiosk. BEWARE of disgusting, rude, and scamming people from the Straight Ahead Kiosk and other selling beauty stores like that one. Their straightening irons are garbage and does not work on girls with thick hair. They do not do returns and only do exchange...BUT everything they have there is worth 0 stars. They tell you their products are worth $300 a piece...i would not pay $1 for the stuff they have. One gentlemen had the nerve and say I did not buy from his Kiosk because he knows EVERY customer even though I did. These people enjoy the commission of scamming people for their poor products.

Michael Strasberger

4 stars because of traffic congestion This is a great mall. For the size the stores are not to far overpriced and the selection covers almost all forms. This mall does have a cheesecake factory which is not common for the area this is a +1. My only real problem is the access to the mall can be rather difficult. Only a handful of entrance / exit paths and the traffic can get congested on a weekday let alone the holiday season. Though I must say this mall is clean well organized and always a fun trip.

John Reynolds

The mall itself is pretty nice the only problem is that in the lounge court over there by Kay jewelers theres a lot of people putting their feet up on the upholstery with no shoes on it is nasty and trifling. It is to my view that these people have no home training. And unfortunately not that Id like to designate a race but they are mostly people from the Middle Eastern region. To be absolutely honest it just makes things very unsanitary

Teri Webner

Have always liked this mall. Have been going there since I was a teen 30 some years ago! Have seen a lot of changes through the years. Like the Nordstrom wing addition and love the new food court redesign. Dont love the walkway vendors peddling their wares due to the pushiness of some. I understand they are making a living, but I do go out of my way sometimes to avoid them. Love the vast selection of stores.

Christopher Cole

Its the premier shopping experience of Michigan. It has dethroned somerset on my opinion. Theres something here for everyone. However some of the most pretentious, self absorbed, entitled and demanding strivers of the entire state shop here. Be prepared to encounter a lot of people who want you know how important they feel that they are. The Kardashian inspired shoppers are really the only downside.

Tyler Secco

Very nice mall, with two levels. Both escalator and elevator entrances. A variety of food stops, restaurants, high end and low end stores, an area for kids, and areas to sit down and rest. All employees Ive encountered were very nice and prices range vary for a good selection and variety. Mall was extremely clean. Would recommend! Wish they were open longer however. Parking is also usually packed.

Ryan

Great mall! Been a couple times on the way from Detroit. Easy access to and from the highway. LOTS of stores and higher end department stores. It also has a Garretts Popcorn.... The main reason I stopped. Couple of chain sit down restaurants including California Pizza Kitchen. They also have a food court with quite a few options like Taco Bell and an A&W. Always make a stop to get popcorn!

Parking Lot

Definitely the best mall in the area. Most of the employees at the stores are nice. Lots of stores to choose from and great for hanging out with friends or a significant other as there are a lot of food options in the food court as well as restaurants in the local area. Come prepared though youll probably end up spending more than you hope to, I always do when Im there on a date.

Nathan Vogt

This is a good mall. Its definitely worth the drive from Ann Arbor to come here instead if Briarwood, it has all if the stores Briarwood has but much larger ones, and there is a much larger variety of stores. The mall is much larger and nicer as well. Definitely a mall worth checking out whether youre looking for something specific or just going on a shopping trip.

Kevin Schultz

Twelve Oaks Mall is a full line super-regional shopping mall with over 180 stores, such as Starbucks, Apple, The Cheesecake Factory, Macys. This mall is magnificent from floor to ceiling, loaded with all you could possibly want! Major regional shopping center located in Novi, Michigan featuring nearly 200 distinctive specialty stores and restaurants.

Thomas Hibbard

This is a great mall to check out if youre into malls, a wide variety of clothing stores, although it loses a star since theres not much here in terms of electronics stuff that isnt horribly overpriced which is what I personally would be interested in. They have some really good options though in their food court if youre looking for a bite to eat.

Marie Davis

This mall is a crazy place when its busy. Forget going on the weekends if you want to be productive and get a decent parking space. Traffic in/out by the freeway entrance should be avoided at all costs. As for the actually stores, they pretty much have everything you could want here. The prices are high due to the location so keep that in mind.

Jesse Sissom

The mall has a decent layout, not confusing like Fairlane. They have a lot of higher end stores to cater to the surrounding wealthy areas. There are like 800 other shopping areas around too, including West Oaks, Fountain Walk, and a bunch more south of 96. If you are looking for a specific place there is a 450% chance it is within a mile or so.

Erin Y

Its a nice size mall, its mostly clean expect for Sears and its got an ok variety of stores. It could use a book store, arcade, game stop or something, other than just clothes, shoes and makeup. And I cant believe that malls still close as early as 9pm. Especially in a city like Novi, where theres a blossoming nightlife.