Village Bike & Fitness

Category:	Bicycle Store
Address:	450 Baldwin St, Jenison, MI 49428, USA
Phone:	+1 616-457-1670
Site:	villagebikeshop.com
Rating:	4.3
Working:	Closed 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–4PM Closed

Location

Photos 100

Reviews 4

A Private User

In late October, with the Iceman only 2 weeks away, I made the snap decision that I should get a new bike before the race. That Saturday I picked up a demo 29er, rode it Saturday and Sunday and was completely sold on the "need" for a new ride. Monday I brought the demo back to Jenison and talked with Jeff about my options. Female fit isnt as easy since the frame options are so limited. I was not determined to have a female specific frame so Jeff worked with me to find just the right frame. I was pigheaded for a while trying to stay with the brand that Ive ridden for the last 15 years--against Jeffs best recommendation. My good luck was that there wasnt a suitable frame size available so I had to abandon that plan. I am so grateful now! On Wednesday of that same week, Jeff was able to find ONE frame at the East Coast warehouse in my size. I had to decide whether to take what I could get, try to ride Iceman with my current bike OR embrace the one that was available--I embraced it! I was told to expect my new bike to arrive by the Tuesday prior to the Iceman--not nearly enough time to familiarize myself with it, but I was just going to go with it. Two days later Jeff called and told me there was a screw up in the shipment and it wasnt going to be there Tuesday. I took the bait hook-line and sinker. "NO! How will I get any miles on it before the race?!" Then he started laughing and told me it was already in, assembled and ready for pick up! I was able to put enough miles on it to know that I needed the bars cut down and everything tightened up before Iceman. I picked it up 2 hours before departure and Saturdays ride in the Iceman was my most amazing experience in my 15 years of mountain biking! I loved my Jenison Village Bike & Fitness experience!

Eric Haynes

I called Village in Jenison yesterday, to see how backed up their service / repair area was. The woman on the phone was courteous and told me she thought they were relatively caught up and asked what my concerns were, with my bike. I explained to her that my bike wasnt feeling in-line, after having some work done on the headset and handlebars, and there was rattling in the handlebars while riding...all these items were new, after having some maintenance done elsewhere. She put me on hold to discuss my situation with Steve. She said they were caught up, so there wouldnt be a delay or need to schedule for a later date. I asked if this was true if I were to come right down then (about 3pm Friday afternoon), she said sure, and they may even be able to resolve the issue while I waited, if I had time. When I got there, it was evident she had explained my situation to several of the employees. I filled in some details for Aron (THE BEARDED ONE!), along with a few other miscellaneous items of note about my bike and he went right to work, even grabbing a demo saddle for me. He then handed the bike off to Steve who took the time to walk through each one of my issues, one at a time, to make sure I was satisfied with the way the bike felt and functioned (brakes, stem alignment, etc.). They really cleaned up a lot of little messy items over the course of nearly an hour, and didnt charge me much to do it. I have been going to the Jenison location of Village Bike & Fitness for several years because of this kind of service. I hadnt been there in a while, and this was the first time I had taken a bike bought elsewhere to them for service, but it wont be the last time.

Jennifer Vlcek

I have been a practicing physical therapist for the past 14 years. I spend my day assessing body mechanics and stressing the importance of correct mechanices to prevent and correct injury. So, when I decided to participate in my 1st sprint Triathalon I knew I needed a road bike that would fit my body correctly. I asked around and everyone I spoke with, novice or triathlete, said go to village bike and fitness in Jenison. I walked in and was greeted by the Manager, Aron. Initial impression: confident, passionate about his work, lots of knowledge. I asked question after question and he provided answers to each spending as much time with me as I need. When I got on my 1st bike he not only made sure the frame was the correct size but also measured seat height, saddle size and saddle position (explaining why each was important)...then I told him I was afraid to ride alone...guess what , he suited up and rode with me!!! Next, I shopped around. I went place after place looked at bike after bike, no place had the service or knowlege that I found at village, it was a BIG waste of time!!!! When I returned to purchase a bike Aron assisted me in choosing the right bike with the right fit and accessories for my needs. Again, spending as much time with me as I needed. Dale perfromed the fit ...which made perfect sense to my PT mind...allowing the bike to be adapted for me and my body mechaincs...meaning less chance for injury and more efficient cycling. This has been BEST experience!!! Aron and his team went far above and beyond!!! My recommendation: GO TO VILLAGE BIKE & FITNESS, dont waste your time anywhere else!!!!

A Private User

Today, I just got a fit tune-up from Dale. Dale has done fits for me on my new mountain and road bikes and the results have been spectacular. I have been racing MTB for 5 years mostly in the Sport category. Last year after getting my MTB fit properly I had my best season ever. Previously, I had never been in the top 10 of a MTB race in the sport class. Last year I placed in the top 10, 5 times, even was sprinting for second in 1 race! The most dramatic improvement was taking 13 minutes off my previous best finish at Iceman Cometh Challenge. This is even more dramatic since the course is 2 miles longer than when I started racing at Iceman! I have no doubt that having the proper fit was the key to improving from top 20 to frequently getting into the top 10. Dale and the rest of the staff at VBS are top notch and have an immense amount of knowledge, passion and skill at their craft. They always take all the time I need to answer the questions I have, give my bikes the service they need, and treat me like I am the most important customer they have. I have bought 3 bikes from them and will continue to do so when the time comes. The only thing that I can say is if you want your bikes to fit YOU, not you fitting to the bike. Go see Dale or any of the other fit specialists. I have been riding pain-free for over 3 years now due to Dales amazing talent. This includes racing in brutally hard conditions such as Leadville MTB and Assault on Mt. Mitchell. There great businesses out there and Village Bike and Fitness is one of them. They take care of YOU and your bike better than anyone in the business.