Petco Animal Supplies

Category:	Pet Supply Store
Address:	304 Western Ave, Brighton, MA 02135, USA
Phone:	+1 617-254-8800
Site:	stores.petco.com
Rating:	3.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 100

Reviews 14

E Zebra

This Petco used to be wonderful until these past few months. I used to get everything thing here, but it seems with the new Pet Supplies Plus, Petco is now slowly being run into the ground. I called about a tank I wanted at Petco and they transfered me to the fish section. After being told how they are waiting for the tanks and me calling the next few days to see if they had them, which every single time I called they said they didnt have them, I went in to get grab an item only to find that they had the tanks in stock and that the past 2 days I had been told they didnt have them they did. I also had a friend go to Petco for a starter kit which was $120. He went to Pet Supplies Plus where the same kit was $89. They have been very helpful in the past and maybe after they get used to the pet store around the corner they will be back on their feet. Review from 3 months ago: This has been my Petco for the past 5 years. Any problems I have had they have very willingly fixed. I have gotten stuff for my dog, cats, bought fish and fish supplies, and stuff for my frogs. I have bought all my fish here. There is one reason I have continued to buy fish from them. If the fish have a problem I can bring them back and if they get sick or infect my whole tank they are very helpful. I only had one issue with getting fish from them. They had a white spot and did not catch it till a few days after my brother had gotten more fish for me. This can be prevented if you keep new fish in a separate tank and treat it with fish meds. The aquatics guy with the orange hair and glasses can fix any fish problem. The pet stuff is pretty well priced. The crickets I get for my frogs are healthy and my frogs love them. I have seen the reviews for the groomers and thought I would remind people that grooming places are the same as salons. The cheaper the less likely you are going to get a good cut. Most chains ( salon and groomers ) that are cheap teach their employees a basic cookie cutter cut, not a tailored to the person or animal cut.

Sarah Osborn

This place is always clean and organized, but that might just be because it doesnt get too many customers in at once. Regardless, it being quiet is another plus for me. The refillable litter is conveniently up front, and always well-stocked. They keep themed animal costumes up front as well, for those poor pets whose humans insist on dressing them. Only ding for this location is they seem hesitant to page for back up cashiers when the line grows, and their register systems are slow, so check out takes longer than it needs to. Edited to add: the last 5 or so times I have gone, the litter refill station has been out or nearly out. This past Saturday when I went, the grate to set your container on to refill itwas missing, which made the scooping process that much more awkward.

A Private User

It is not too bad. It has a good selection of pet supplies and the prices have a decent range. Although, it would not be my first choice for buying a pet because the staff is not always watchful of their smaller animals such as fish, little birds, and such - Plus, it does buys pets in "bulk". So if you bought a fish there, for example, there is a more than 50% chance that it is sick or stressed out - so if you want a pet, do a little research before getting a pet in Petco or other city pet shops. BUT it is a wonderful place for pets to shop - just as advertised!

A Private User

I brought my dog there last summer worst experience ever. The person there was a high school student that really didnt know what he was doing my dog came out a mess. When i brought my dog home I had to cut her to make her look like a dog again. for the price you pay it is not worth it at all there are allot of small business that do a better job, Also I believe that my dog got an eye infection after a couple of days i had to take her to the vet and he ask where has your dog been and he told me that is 90% where she got it.

Cog nomen

Some staff are quite knowledgeable and feiendly - great for dog and reptile supplies. Management of the avian section, however would be comical of there werent birds actually under this "care", which is closer to tragic. While some staff can recommend avian products well, the things I have been told about the parrots for sale tend to be absurdly inaccurate, and official documents can get information as simple as gender and breed wrong.

Jason Bran

Large location. You can find most items for larger pets like dogs and cats. They have birds and fish for available for sale. Items for smaller pets like rodents or rabbits are available. Associates have been helpful and friendly during every visit. Prices are a little higher than other pet supply stores for smaller pets such as harnesses , hay/food, grooming.

A Private User

I purchased 7 Neon Tetras from this location. Took a while to get service although the store was not busy. On top of that, the fish had Neon Tetra Disease, killing not only the 7 I purchased, but 2 fully grown Sword Tails, and 3 babies I had raised in the tank. I dont think I will buy from this store ever again.

Jade Sylvan

Made an appointment for grooming and planned my weekend around it. When I showed up I was informed that I needed to bring rabies paperwork, but no one had even mentioned this to me. It was a Sunday so the vet was closed, so we came out for nothing. 2 hours on a nice Sunday wasted :((( Wont be back.

A Private User

Overbooks and horrible management. I had an appointment today... they over booked the appointments and couldnt accommodate my dog. They didnt even bother to call me in the morning and they waited for me to come in just to tell me that I wasted my time. Absolutely a horrible place.

Stephen Baillargeon

I came in for cat supplies and ended up spending an hour looking at birds, lizards, turtles, rodents, and fish. They dont keep any pets here that they wouldnt be able to keep humanely. The people who work here are kind animal living type people who are easy to get along with.

Shan Lee

I come here because its close to where I live, but it doesnt always have what I need in stock. Two trips in a row the pet food item I was looking for wasnt in stock, and the associates at the store said basically said I was out of luck, and to try coming back another time.

Yeral Leal

The Grooming section has a new groomer thats not really helpul!! Missing the old groomers, they always had time for my dog and it seems that the pets came first for them. This new groomer has an attitude and tells you to come back later and theres never time for a bath...

Kim Prokosch

Fairly consistently adequate. Selection is fine, the people who work there tend to be helpful but Ive had mixed experiences in the fish section. Occasionally very dirty, though.

Alexandra Gitomer

They have always been, kind, welcoming, and helpful. I go here for all my pet supplies and food. They have a wide variety and are very helpful.