Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	3088 Waldorf Market Pl, Waldorf, MD 20603, USA
Phone:	+1 301-638-0692
Site:	stores.jared.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 9

Reviews 11

Sophia Leiser

I first called to see if they did repairs and spoke to Tracy. She was so polite answered all my questions, once I arrived she automatically knew who I was because she paid attention to me when I called.. That was huge in itself, she quickly approached me and helped.. Pointed me and my son to the kids room (which is freaking amazing!!) he was distracted long enough for the repair to be taken care of.. I thought I was going to be there a awhile and I was unsure how much things would cost but within 5/10mins the repair was done and at no cost.. It was a simple fix and Im sure they could have taken advantage of me because I didnt know how bad the clasp was.. She also took care of cleaning it for me!!! I would highly recommend this particular Jared to everyone! Thank you Tracey!!! My husband is deployed and with two little ones you helped this mom out in a quick matter.. Costumer service is huge for me and Jared should know how luck they are to have you work for them..

Monica Morgan

My husband and I have been trying to get our Jared account straight, $1500 was on my account and I didnt purchase anything. Finally after a year they cleared it up, but created another problem by placing the charge on my husbands account. My husband refuses to purchase anything else from there. In the meantime Im trying to have this problem resolved. Customer care cant figure it out! I have gone up to the store where management was very rude to me, referring me back to customer care when the diamond specialist was the one that created this issue in the first place. Another issue is, everyone say something different to be working for the same entity. All of them tells you something different just to get that commission. I had to report them to Customer Care before returning the item. This issue is way too complex and they are making it worse. Before purchasing, make sure you understand and youre rights because they do not take returns in a positive way.

Peaches S.

My bestie and I stopped by Jareds because we both wanted to purchase our very own customized Pandora bracelets. When we arrived we were so pleased that we were greeted warmly and that her kids were directed to the play room. How thoughtful that they have an area setup for children! Our jewelry representative for our visit was Gi-Gi. She was so sweet and helpful! My bestie and I were both so picky and tedious. We absolutely wanted the perfect charms and bracelet. After an hour Gi-Gi was still smiling and supportive. She offered really great advice and tips. Towards the end of our visit my bestie asked if her jewelry could be professionally cleaned before she left. She was told that it could only be "wiped off." I thought they could have accommodated her request much better. Anyway, I think this is a nice store, with friendly associates. Would revisit.

Nige Ward

Visiting Maryland from Texas and needed a new battery for my Tag Heuer that I bought at a Texas jared just over a year ago. The gentleman on the repair section was slow, unresponsive to questions, condescending, patronising and possibly the worst representative in a jewellers I have ever had the misfortune to deal with. He even chose to lecture me on how quality watches need special care and testing when having batteries replaced. This is my third Tag!!

Danny Anderson

Was in the store this morning looking for a present for my wife and was passed around from one salesperson to another four times. Each acted like i could not buy anything and i was treated very poorly when actually i was prepared to spend up to $4,000.00. I strongly recommend that the staff be retrained or replaced!!!!!!!!!!!!

Joi Lassiter

The team is awesome! I went in with my fiancée to initiate a custom wedding band. The manager and consultant made this process swift and easy. It didnt take long for the designer to get a 3D sketch back to us. Next up, wax model for him to try on. I cant wait! We are so excited to see the final product.

michelle freeman

Never again.. we foolishly gave them a third try making a third purchase we regret. Dishonest, rude & ignorant. Our fault for giving them more chances after other bad experiences. 3 strikes youre out. AND we’ll be canceling our Jared acct.

Belinda Taylor

Certified Diamontologists were very knowledgeable. The new Pandora upgrade in the store is AWESOME. There is a kids play area while you shop! So nice! Great service! Also a fast Same Day Repair Shop on site!

Tnisha Arnold

Untrustworthy Sales Representatives...Never will go there again....

Cecilia Cabrera

Very nice people, and offered me a lot of options. Excellent

nina getahun

Horrible business and customer service.