Sprint Store
| Category: | Cell Phone Store |
| Address: | 7710 Old Branch Ave, Clinton, MD 20735, USA |
| Phone: | +1 301-856-4020 |
| Site: | storelocator.sprint.com |
| Rating: | 2.9 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM |
Location
Photos 1
Reviews 6
JA
James Coles
This was the worst sprint store Ive ever went to. I usually go to the one in Virginia because the customer service is awesome. Since I was around the area I decided to go to Clinton. I went in to add another line and the male that helped me was rude, unhelpful and was careless of my concerns. He didnt answer my questions but told me it wasnt possible. I tried to explain I spoke to a sales associate over the phone about the promotions they are currently offering. He did not care what I had to say but continue to repeat himself and at this point I was very frustrated with the situation and decided to take my business else where. This occurred 11/09/2016 around 6pm. Now its 11/10/2016 I decide to drive out Virginia and go the sprint in Alexandria 22302. Here is where I was able to receive all the promotions I was told sprint was offering and receive great customer service. The young lady was extremely helpful and fast. Its the last time I go to a sprint in Maryland. Ive noticed a huge difference in customer service in Maryland compared to Virginia. If a Sprint representative is reading this I hope you send secret shoppers to your facilities to see how the sales associate treat customers.
LA
LANORA OUTLAW
Absolutely the worst. You bring your phone in and they can not tell you the reason your is not working but keep telling you to come back when you have a brand new phone. Say they did everything they could when they only installed yet another software upgrade the reason it wasnt working in the beginning. Take the longer route and skip this location. Or maybe I just had a bad agent.
KR
Krazy Kool
I went in to port over my number and activate my new iPhone 7 plus. I was assisted by a young brother by the name of Bruce. He was very knowledgeable about process and was very helpful throughout the process. He answered all of my questions and even asked how he be of further assistance to me. Great job! Excellent experience!
KE
kennedy roderick
how can you say your a sprint store, but your not owned by sprint stop that faking. yall dont even carry all theyre products
AN
Anrica Cross
They help me out quickly even though I had to order brand new phone.
RE
REGINALD GRANT
good customer service