Sutherlands Lumber #2304

Category:	Lumber Store
Address:	2210 NW Tyler St, Topeka, KS 66608, USA
Phone:	+1 785-232-3900
Site:	sutherlands.com
Rating:	3.7
Working:	7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 9AM–5PM

Location

Photos 13

Reviews 13

Michael D

I have been shopping there on the weekends for the last 5 years. Theyre not any cheaper, I just prefer smaller businesses. But no longer. The staff is outrageously rude! All besides the register lady that has been there for years. And GOD FORBID you try to return an item. They will treat you horribly.. Horribly!!! Ive returned two items in those years and both times I got bitched at and asked why I opened the box(yes, seriously.) The dumbest reason anyone could possibly give when returning an item. I shouldnt have to apologize because the lock, your employee suggested, didnt fit my door. WE shouldnt have to answer why we opened a package and tried to install it! And for no reason should we be looked down to for these reasons! So many employees are like this there that I honestly think thats part of their training. Drive a block away to Aces or Roach Hardware if you expect any customer service. Drive across town to Lowes if youd prefer customer service as well as cheaper prices..

Coach MeltingMel

Way better service and products than the two big stores on the west side, I was surprised when another store told me to go there to save money from going to the others on Wanamaker! My new favorite. And they are always ready to help. Not over crowded like west stores are. Worth the drive!

Nancy Raines

Spent 35 minutes trying to get a garden cart bought, while they argued over taking one in a box. After demanding our money back, we went down the street to tractor supply . We saved $40 and was out in 10 minutes

GLOOBITY GOOP

Great stiff juicy wood. This place has some of the best quality hard wood you can find. If you need some nice long hard straight wood this place will have your rear.

Bobby Huddleston

I get my Home Improvement stuff here mostly, if not ACE Hardware on Topeka Blvd, 1 block East. Clean store. Recently bought lawn mower blades.

Ruth Bastian

Waited 30 minutes for someone to help us after asking customer service for help got no help they lost a hundred dollars in sales

nathan dodge

Great home improvement store. Good service, and the close to home parts overweigh the slightly more costs...

Chris Miller

Convenient location on North side. Some items are ridiculously overpriced while others are competitive.

Bryan Gauntt

Not enough help to suit me. May have just been the time of day...Saturday mid afternoon.

Ginger Richardson

Convenient place, only been there once but it was a pretty nice store.