Category: | Home Improvement Store |
Address: | 813 Avenue B, Katy, TX 77493, USA |
Phone: | +1 281-391-3437 |
Site: | ww3.truevalue.com |
Rating: | 4.6 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–6PM 10AM–5PM |
MI
Mike Behne
They helped this admittedly ignorant customer pick out a drill bit for $7.89 that wouldnt fit my drill, then wouldnt take it back. It took some effort to get the bit out of the plastic packaging, and once I realized it was for a hammer-drill, not my household rotary drill, I took it back unused with receipt and packaging. Because the packaging had been cut up, they refused to take it back. I need to go somewhere that will more carefully screen my selections, or be more willing to help me correct my mistakes.
HO
Houston Appliance
You wont find a better hardware store. They have a very knowledgeable staff that in time will learn your first name. Its really nice to go into a store and see the same faces year after year. Hoping that the owners dont make to much money and sell one day! Theyve done an amazing job building a company that people truly enjoy going to. We need a 6 star option for this company. Shane McCarthy aka Big Shane
TH
Thomas Windham
Love going in here, not just for the nostalgia of an old neighborhood hardware store, but also the old school customer service with attentive and knowledgeable staff. Makes you remember just how much better the small businesses are than the big box stores that have become so run of the mill.
MI
Michael Ryan
Excellent service. they have hard to find parts, great selection, they know exactly where to look. Everyone is knowledgeable - even the teenagers that work there are polite, fast and can help you find what you need. I am a repeat customer.
GA
Gay Pearson
Have been a customer at this store for many years - Both for my husbands business and personal use. Store has fantastic customer service and carrys a wide variety of quality items. Always ready to help with any problem you have.
PA
Paul Johnson
Convenient yes ... Overpriced yes ... I always try to guess what mood the manager will be in. He is grumpy most of the time so I try and find someone else to help me when I go in.
DA
David Lambert
Absolutely the best hardware store - ever! Competitive prices, friendly service. Good hours! Still great service but the store has moved to 559 pinoak road between 90 and I10!!!!
KE
Kevin Gray
This place is great. Looking forward to new store. The people are very helpful and I can be in and out in minutes with what I need to get the job done.
RO
Robert Sheppard
They are ready to help you the moment you walk in the door. I like the personal service and speedy checkout. Easy parking !
JO
Jon Villanti
Great service, knowledgeable staff, prices were lower than those advertised @ big box stores. Support your local businesses!
LI
Lilia Sawyer
Fantastic service from one of the last places for true customer service. Love coming here for my harware needs.
MI
Mike Hutchinson
great little local hardware store. always someone to greet you when you walk in.
JO
Joseph Boos
Unimpressed with quality and demeanor of the management.
DO
Dodger Ram
Found what i needed its in a great location .
CE
cesar torres
Nice little store with very helpful workers
RO
Ronald Krimm
Grest stock, great help !! Old time stuff