Category: | Cell Phone Store |
Address: | 754 N Green Bay Rd, Waukegan, IL 60085, USA |
Phone: | +1 224-306-7428 |
Site: | verizonwireless.com |
Rating: | 4.5 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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Ruben 608
We were finally ready to make the move from prepaid to contract and we wanted Verizon because all of our family members have Verizon and we know that it is a company that we can trust. We began talking to Jorge in November about pricing and how much we would have to pay. He was very patient and very accurate with his pricing. We ended up waiting until the beginning of January to make the switch and we paid A LOT of money for 2 iphone 6s plus 128gb but it was well worth it. Jorge even ordered our iphones a few days before we came in and paid so that we would not have to pay and wait for our phones. He broke down our bills. Where everything was going what insurance to get. Just everything. We left feeling very good about our purchases even though we paid about $1700. It was a great buying experience and we did not feel pressured at all. Since switching to verizon we have had maybe two small problems that Jorge took care of right away. Outside of that everything has been great. I strongly recommend this Verizon store and suggest doing business with Jorge. He is not pushy and is not there to just get sales.
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Jill Hanson
I can thank these 2 professionals. I was in Waukegan for business for a lengthy stay and lost my phone and all my contacts, they were great. They walked me through every phase I needed to do. I dont know what I would have done without them. They are the greatest salesmen I have come across in a long while. They know the products and take time to show you. The best part is when they show you, you know then what you can do with.a product then you dont mind buying a product you understand. My many visits have been worth it. They are not there to get your money and push you out the door. They are there to help you make the best choices in the Verizon products and services. That is a real sales person, to educate us in this new world of technology. Thank you thank you thank you.
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Nibor Htuddus
So glad this location opened up! The reps are FANTASTIC! Ive been to Gurnee, Skokie and Vernon Hills location and the service reps there arent personable like these guys. Customer service plus the convenient location for Waukegan residents will keep many loyal customers coming back! Thumbs up!!!
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Vanessa Lambert
Wonderful customer service! Jorge was super helpful and friendly! Im giving this location 5 stars!
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Ariel Tronetti
Kayla and Jorge are awesome! They helped me more than they even realize and Im very grateful.
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patrick oconnor
Rude employees. Worse selection than a corporate store with higher prices.
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Kelly SS
Great customer service. Friendly and neighborly.
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Nathan Duarte
Great customer service! Ask for Jorge.
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Robin Warden
Good service. Good team.
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Armando Mena
Great customer service!
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Vickie Wood
I have my phone.