Category: | Mattress Store |
Address: | 700 W Jefferson St, Shorewood, IL 60404, USA |
Phone: | +1 815-744-5212 |
Site: | citywidemattress.com |
Rating: | 4.2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–5PM 11AM–5PM |
TH
The Lady K
Will NEVER purchase from here again!!! The customer services is so disrespectful. How do you stay in business when you have a WITCH for help. I was trying to explain to her my sons frame leg broke. She went into this story how he mustve jumped on it or he is too big because weve been in business so long and we see this everyday. So I told her it was neither because my son knows better. Well I told her she went on a tangent and I told her I just dont understand if he did neither why would it break? She went off on me and I told her dont worry about me replacing it from you guys, you suck and I hung up. WHAT A RIP OFF!!! And you dont even deserve the star that you have!!!
SU
Suzanne Ventrice
Excellent customer service at City Wide Mattress in Shorewood. I needed a box spring, and every other big-box store in town gave me the complete runaround (quoting double the price of City Wide) along with a insane delivery prices ($70+ for delivery within Plainfield). Rick and Nick were honest, fair, kind, and met the lowest price of quotes I received within the area, with a delivery charge of only $25! My box spring was delivered within 30 minutes of me calling, and they hauled off our old box spring and mattress set! The two guys who delivered the box spring were completely kind & courteous as well. That is how you take care of your customers. Im so thankful!
SU
Susan Vetalena
Huge selection and there is no pressure to buy. Without the overhead the prices are so within reason you cant help but purchase from the store. The sales crew know their beds. This place is pretty much Word of Mouth.
JU
Justin Pedersen
10/5 stars. I came Im today after buying a waterbed and Im glad i made the drive. The guy behind the counter gave me water conditioner and a drain/fill kit on the house! Thanks a lot! I will recommend to anyone
RA
Ray Dargis
Amazing place, the owner is a great man, I wouldnt go anywhere else for a mattress, they will work with any budget and will get the sale done with amazing deals on everything
MI
Mike Doyle
purchased new mattress and box spring today, buying there is simple and quick, old school customer service, keep up the good work Rick and staff.
MA
Marty Jerome
We got a nice heavy duty mattress. After a month its finally softening up a bit, lol. Owner was nice and patient. No pressure.
NI
nickolas columbus
Wouldnt even think about purchasing elsewhere
JA
Janie Ballard
Very friendly and helpful