Jared The Galleria of Jewelry

Category:	Jewelry Store
Address:	2370 Fountain Square Dr, Lombard, IL 60148, USA
Phone:	+1 630-705-1720
Site:	stores.jared.com
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–5PM

Location

Photos 9

Reviews 8

D W

Was lied to by the salesman (Niko) about the financing terms which I didnt see until I got a bill from them so then I had to be inconvenienced and change the plan that I was on. When I called the store, the guy on the phone said that I probably did not understand when he was explaining the plans to me which was absolutely untrue so instead of immediately apologizing, he blamed me the customer. I then ended up returning my husbands wedding band because of this. That same day my husband and I witnessed poor customer service of a woman who came in to get her watch fixed or jewelry cleaned (not sure which) but she patiently waited while others were being taken care of. Then after being serviced she was leaving out the door and 2 associates were standing there. The man says to her next time dont have an attitude and then laughs with the woman associate. It disgusted my husband and I because 1. The lady did not have an attitude at all, she patiently waited until she could be serviced. 2. A stereotype was applied to her because she was an African-American woman. 3. She was laughed at/joked about by 2 customer service associates which was disrespectful because they are employed by Jared to serve customers and provide them a good experience. I will never step foot in this place again.

Rubab Waheed

Its been a long long time since I have had such fantastic customer service! It was my first time going to Jared and right away an associate greeted me and was enthusiastic about helping me find what I was looking for. I soon learned that the representatives name is Brain. He is knowledgeable, helpful, and honest! He is the sole reason I will be shopping at Jareds from now on. He made my experience at Jared worthwhile and pleasant. Brian is not afraid of asking other coworkers for their experties because he values customer satisfaction. In addition, he respects my priorities and time. Overall, the staff I encountered was nice. Thank you everyone and especially Brain for such a wonderful experience! Keep up the great work! :)

Tyron Anthony

Bout a tungsten ring for my spouse. This is the wedding band thats suppose to be a material thats not easily to damage. But of course i was sold on it and yet today a piece of the inner ring cracked and came off. The lady I took it to told me that it wasnt suppose to do that and they can replace it but for 50.00. Mind you Im still paying on this ring. She really didnt care to know that i was a customer who frequents there often for my jewelry. But after I pay this item off. This will be the last time i buy anything from Jareds.

Nicole Brown

Like the person below we were also lied to about the financing terms by (Niko). He explained to us that we would have 12 months no interest which sounded great until we received our statement. We didnt find out about the 20 percent down until we received our bill in the mail with interest. When we came to the store and talked with the so called manager naveen she made it clear she could care less about the situation. She also said she doesnt care about the Google reviews. AVOID THIS PLACE LIKE THE PLAGUE.

A Private User

I went to Jared to have my fiances grandmothers ring sized. They were pretentious snobs did a terrible job sizing the ring and charged me more than double what another jeweler would have charged. YOU ARE PAYING FOR THAT BOTTLE OF WATER THEY GIVE YOU! Its a good thing they give you a six month guarantee on the sizing because after ONLY 6 DAYS IT BROKE! When I went back with the BROKEN engagement ring all I received was more attitude and excuses! NO ONE APOLOGIZED! I will NEVER go to Jared again!

Taneia Wall

Walked in to look at some jewelry no hello someone will be with you soon from non of the staff was over looked. The next couple came in after and was greeted and serviced. Still standing waiting.

Lind Son

Nice diamond jewelry is available at this place. Wonderful and affordable jewelry is provided. Best customer service provided by the staff.

Tinky Tinkz

Very proud of this place! Helpful service and quality fast repair.