Heritage Jewelers

Category:	Jeweler
Address:	1115 E 9th St, Lockport, IL 60441, USA
Phone:	+1 815-838-9591
Site:	heritagecustomjewelers.com
Rating:	4.4
Working:	Closed 9:30AM–5PM 9:30AM–5PM 9:30AM–6PM 9:30AM–5PM 10AM–3PM Closed

Location

Photos 67

Reviews 11

J. K.

I initially went to Heritage after reading their reviews online. I had gems in 2 different settings that I wanted combined into a single new fun/casual setting. They listened to what I was looking for and were very helpful in showing me how I could accomplish my goal. My first impression of Heritage was so warm and welcoming, my gut told me to do the project with them. I always like to shop around a little before moving forward with something like this so I walked out and went to a different jeweler, where I was so unimpressed. It was an easy choice, I went back to Heritage Jewelers. Jan, Dirk, Tom and Patty? helped me pick the perfect setting and determine how the gems could likely be set best within it. I left understanding that when they started actually working on it, they may find that the stones would look better set in somewhat differently. I was confident they understood what I wanted and had no concerns at all of leaving this in their very capable hands. The work was done as scheduled. Tom indeed changed the layout a bit, it is an absolutely fabulous, stunning piece of art. I have received numerous compliments on this ring. I would recommend everyone go to Heritage Jewelry. They are professional, friendly, listen to their customers and deliver above and beyond expectations!

Andrew Godsey

Dirk helped me create a 100% custom engagement ring. He provided not only CAD designs from my ideas and sketch, but wax mock ups of the ring to make absolutely sure you know what you are getting before you buy. He provided a ton of great insight and advise on how to best get the features I wanted incorporated into a beautiful final product. His selection of stones is fantastic, and the ability to design almost anything you can think of paired with their no pressure environment and willingness to work with any budget ensure that I will probably never go anywhere else for quality jewelry again. While I have not had need of their service to repair or re size a piece of jewelry, I can say that I watched their employee work on several pieces during my visits there, and his work was not only entertaining to watch but seemed to be of a very high quality. Thank you once again, I will certainly be coming back for the wedding band, and probably more.

Brendan Farrell

The folks at Heritage make you feel warm and welcome from the moment you walk in. Unlike other jewelers who assist you to make the sale and move on to the next customer quickly, Heritage understands that purchasing jewelry is an intimate & important decision, and they take the time to learn what you are looking for and work with you to make an educated selection. The process of creating & purchasing an engagement ring with Heritage was very seamless. I was able to learn about the different types of diamonds out there and craft a beautiful engagement ring. I recommend Heritage to everyone who asks us where we got the diamond from, and tell them the real secret is the world class service.

Amy Flavin

This place is wonderful. My fiance had gone to some big box jewelers to find an engagement ring and did not like the service and the pushy staff. He was given the recommendation through a friend to go to Heritage Jewelers. He created a custom engagement ring with Dirk that is absolutely stunning. We went back to Heritage when we were ready to look for wedding bands. The wedding band Dirk made is beautiful and I cannot wait to wear it! My fiances band is also unique and beautiful. The staff are sweet and extremely helpful. You wont be disappointed!

Elizabeth Japczyk Schuler

If I could rate this place any lower, I would. The owner often gets political with their signs outside of his/her store front, the most recent being, "Outhouse in the rear for transgenders." Although they are free in exercising their first amendment right, it can not be without consequence when they are dehumanizing others. I will NEVER shop here, and I hope that others who stand for trans peoples rights wont either.

Gannon Novak

This store was excellent. I did not want to go to a big name jewelry store, and was all ready to buy from Blue Nile until I stopped in here. They beat blue nile in pricing and give you the opportunity to view multiple diamonds before deciding. They are able to customize everything just how you would want it. Dont order or buy from anywhere without giving Heritage a look.

A Private User

These guys are the goods. Brought my broken wedding ring in for repair. Dirk and his staff not only stayed a little later to accommodate me, but fixed my ring as I waited. I couldnt ask for anything more. My wife and I will certainly be back. Thank you so much!! BTW, the repair was terrific!!

Amy Niewiadomski

I highly recommend Heritage Jewelers. Very honest, friendly, and helpful. They helped my husband pick out and design the most beautiful rings for our engagement and wedding. My favorite pieces of jewelry have come from here. Great Job Heritage Jewelers!!

Katie Borowiak

Outstanding and personable customer service. They really listened to what I wanted and what was important to me and they created the most beautiful wedding ring. I have recommended Heritage Jewelers to everyone!!

Daniel Philip

The only place to buy jewelry! The owners are friendly and accessible. Prices are the best that Ive seen and the stones are all superb.

Edwin R

Very friendly, honest and professional! They made my custom ring just like I wanted. Thank you