David Nelson Exquisite Jewelry

Category:	Diamond Dealer
Address:	1312 W Jefferson St # 2, Joliet, IL 60435, USA
Phone:	+1 815-741-8741
Site:	davidnelsonjewelry.com
Rating:	4.3
Working:	9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–3PM Closed

Location

Photos 37

Reviews 9

nicole price

Worst experience ever!! to start my wedding ring was purchased here, well a month ago the band got bent so my husband took it into have it fixed, well needless to say they had to re-band the ring the cost was only suppose to be $200, well a week later we went to pick up the ring and it was $250 to get it back and the ring no longer fits my finger. At the same time my husband dropped off my wedding band to get fixed he also made another purchase, a new ring! well I was extremely excited I mean what girl isnt when they get jewelry from their husband well needless to say what an extreme disappointment!!! i had the ring 1 week and the top stone fell out so I took it back, they replaced the stone but I had to wait 2 weeks to get it back and I had to call them to find out if it was ready... well I had the ring 1 week and most of that time it sat in the black box that it came in as I do not wear my jewelry at home while I am cleaning and doing yard work. So I pulled the ring out of the box to wear it and it wasnt even on my hand for an hour when I noticed the same stone was MISSING AGAIN!!! So I went to the store to see what could be done about the missing stone and I explained to the lady behind the counter that this was the second time the stone went missing so she went to talk to Dave and let me say this the man was not the most pleasant person to deal with, just shy of basically telling me that the stones in the ring were junk and that it was pretty much my fault that the stone fell out. So now I pretty much have a ring that I can not wear for fear of the stones falling out and a jewelry store that doesnt stand behind its work guess thats the kind of services you get when you spend $3000 on jewelry at places like this. next time I think I will stick to the chain stores and buy something that I will get a guarantee with!!! and needless to say I was not happy with the solution to this issue either, in fact Dave was more worried about his profit and reputation than making sure his customer was satisfied with the custom work he does. well Dave this is one customer who was extremely disappointed in the service you provided. guess you just lost yourself some business.

Lisa Worth

My Dad gave me my Moms wedding set, which is worth more than any amount of money in sentimental value. Anyway, she had size 4 fingers, so it needed to be sized and the settings checked. Of course I am not going to trust this to just anyone, so I took it to David Nelson. Knowing how badly I wanted her ring back, David got the repairs done quickly, despite the fact they were super busy. If youre looking for a trustworthy, knowledgeable jeweler, David is your guy. Thank you so much, David, the rings look beautiful and fit perfect. Youre the best!!!

Rose Stewart

My wife and I went to Davids last week to pick out a gift for our grand daughter. The service was excellent and the jewelry in there was beautiful. When Dave found out we had never been there before, and even though someone else was helping us, he came over and introduced himself. We thought that was really nice. We were very happy with the entire process. Great places like this are what make the city of Joliet unique. I will definitely be back!

Kaitlin Colarusso

Last summer, I ordered all my bridesmaids gifts at David Nelson Jewelry. I will never shop at another jewelry store again!! Everyone is so helpful and friendly. They provided me with many options and ordered the perfect pearl sets. All 10 of my bridesmaids loved them and still wear them. Thank you so much for such a quality experience.

John krawczyk

Called (late Sept) about getting a custom piece made for my wife for Christmas. My budget is several K. The woman there hung up on me once she found out that Im not local.

A Private User

Great staff and beautiful custom work. I wouldnt recommend anywhere except Dave Nelson jewelers. Feels like family in there.

Thomas Meisinger

The staff was knowledgeable, and the quality of my custom work was excellent. I hope theyre around another 25 years.

A Private User

Great Jeweler, made my custom wedding rings. They are beautiful. David Nelson does awesome work. He buys gold too.

Ryan Hayducak

Top notch custom work. They do a wonderful job!