Indian Motorcycle of Libertyville

Category:	Motorcycle Dealer
Address:	416 N Milwaukee Ave, Libertyville, IL 60048, USA
Phone:	+1 847-984-2542
Site:	indianmotorcycleoflibertyville.com
Rating:	4.9
Working:	Closed 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 11AM–3PM

Location

Photos 55

Reviews 21

joserubenvega

Reason I went to this location was due to it having the highest ratings. I walked in the door with my GF and no one acknowledged us. Nor did anyone came to ask if we needed any help until about 10min or so. Employee passes us first and goes toward what look like a father and son. Now Im not sure why we werent acknowledge when we came in and why he didnt asked us if we needed any help as he passed. After he was done talking to them he then came and asked for help. We did not feel welcomed. And Ive been to an Indian dealer in the past, maybe about a year and half ago or so and not only were they super friendly there but one of the employees came over and started talking to us and describing the differences in the bikes but he also told me to sit on the bikes and he even turned some of the bikes on that I got to sat on. So I guess I expected better service due to my first experience but it was nothing like it. Felt like they must of seen us to young to even bother.

Uri Ladror

I took my Honda Metropolitan to the Indian dealership to have the tires changed. I took it there because they were near, and their estimate to change the tires was one hour labor. Before I took it, I also discovered that the front wheel needed some additional work because it wasnt turning smoothly. When I came to pick it up they said, "yes one hour, $99". "And did you fix the fron wheel?", I asked. "yes, it wasnt a big deal, it needed cleaning and adjusting the breaks, and we also cleaned the break wires". At the Honda dealership in Des Plains they said tire installation is $90 per tire. At the Honda dealship in Lake Vila they said "1 hour per tire, so you are looking at about $200". I think at Indian they think that happy customer will come back... I think they are right, I am not looking anywhere else anymore. Thank you Indian, you saved me about $100.

Tobey Beagle

This is a great dealership to deal with. I wanted to surprise my wife for Christmas and they did a great job of helping to keep it a secret, complete the deal on time, and get the scooter to me so it could be a surprise on Christmas day. I live downstate and the only place to get a Vespa is in the Chicago area. Due to the expertise of this dealership, I was able to do the paperwork via email or mail and they offered to deliver it so I didnt have to make the drive up and trailer it home. They also had the best price of all the dealerships so it was a win-win all around for this purchase.

Wes schultz

Brought in my 2015 Indian chieftain ( that I bought used elsewhere) for a couple recalls another fob, master pin and was extremely satisfied with the service.todd is a great guy to deal with and he informed he noticed the bike leaned over more than normal due to the kick stand being bent ( which I hand no idea) Im so glad he noticed it. definitely going to have stage 2 cams and intake put in by them. No pressure environment which I love. Definitely recommend this dealer.thanks again to Todd and staff of Indian Motorcycle of Libertyville.

John G

Great experience, straight forward good people to work with.. After shopping around with different dealers and pushy sales people I would highly recommend a visit to this showroom, I ended up buying a used Harley here, great communication and very helpful staff met the owner and his wife, really good people..Its a beautiful showroom and it is right near restaurant row in Libertyville.. Great little mexican joint 2 blocks down.. great skirt steak..

Don O

Don, I have to tell you that each time I talk to you guys I am more and more convinced that I made the right decision to purchase from your store. I am an operations and business development manager for a financial institution where we pride ourselves on service- and I have to tell you I am VERY pleased with the service I am receiving from you, Todd, Mike and everyone else I have had the pleasure of talking with since I walked into your store.

Oleg Boyko

Ive had nothing but great experience with this place. From buying Indian Scout to servicing it and resolving my questions (many!) the staff has been very knowledgeable, attentive and polite. Their customer service is exceeding your usual expectations of standard "dealership" practices - they are genuinely interested in making things right for you as opposed to pushing another sale through.

David Hauck

Everyone is helpful theyre not over bearing like typical sales. They answer your questions and very knowledgeable. I have been to other dealers and its like vultures. They treat you like a friend, not a potential sale. I ended coming back and buying and Indian dark horse from them. Then I also stored my motorcycle for winter storage thru them, I am very satisfied.

Robert Mcgriff

OUTSTANDING customer service!!!!!! I did a winter storage for a non-Indian bike and they took such great care of me and my bike. When i needed to pick it up they had back promptly and even accomodated me with other special things. I have definitely been telling all my fellow riders about them. I am definitely looking into buying Indian for my next bike.

Mike Baldino

I bought a Scout not too long ago from here and was extremely happy with the entire process. The owner and his family are extremely friendly and honest people from Libertyville. If youre looking for a bike and want a fair, hassle-free buying experience go see the bikes at this shop!

Francisco Casanova

WOW, awesome people and awesome location. Took my bike for 2,500 checkup and was very happy with how everything went. Its the awesome people that make it a great place. Thanks Todd, Judy, Chris and George. I will be seeing you soon. Take care.

Corey Tyhurst

Don, George, and Todd will take care of you. Their sell beautiful machines and provide great service. I highly recommend the Indian brand, and I definitely recommend this dealership to do business with. Come and join the tribe!

Tony Aldarondo

Just purchased a new Chieftain from George @ Libertyville Indian. The service and communication was outstanding. I would sincerely recommend them to all my friends and family!

John Lucio

Very nice friendly staff,beautiful store, amazing bikes, I been a Harley guy all of my life but I have to say when you see the rascals they have in there youll be amazed.

Raymond Hove

Awesome no pressure experience! Felt like I was visiting a buddies private motorcycle collection! Then purchased a sweet customized little beauty. Couldnt be happier.

Jon Haid

These Guys are the Best! Excellent buying experience. Love my new bike and would highly recommend Indian Motorcycle in Libertyville to anyone interested in these bikes.

Mike Chesney

I have been working with this dealership for a couple of months now and I have to say, they really understand and care about the buyer. Great store!

Charles Perce

What a great experience! From the moment that I arrived until I left, I was treated like I was the only guest there. I will be back there again.

Edgar Quintero

Great place to do business .Friendly and honest.Very satisfied with my purchase.The coffee and the cookies not bad either .Thanks again Don.

Chuck Lome

They just did a six hundred mile first service. They were wonderful to work with. You can have complete confidence in them !

John Mullins

Great guys really helpfull with anything i asked. Cant stop riding my 2016 Dark Horse.