Iron Nation Harley-Davidson

Category:	Harley-Davidson Dealer
Address:	3433 S Broadway, Edmond, OK 73013, USA
Phone:	+1 405-478-4024
Site:	ironnationhd.com
Rating:	4.1
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 100

Reviews 28

Jim Lancaster

Buy a Harley, but dont buy it HERE. Bought a 2015 Road Glide 6 months ago, and one of the hard bags just fell off....no worries...I bought the extended service plan! But,wait.....IRON NATION wont repair it because I must have done something to make the bag fall off. Strange, because they told me how great the extended service plan was when they sold it to me. So I forked out the thousands of dollars for the peace of mind....instead it turned out to be a piece of...First they implied that I must be too stupid to insert two pins correctly. Then they told me to claim it on my insurance. Not sure when this pattern of stupidity started on my part, but Ive narrowed it down to sometime last September when I walked into the dealership. Let me clarify, the service and parts guys are first rate. The sales/management staff are another story. Donnie was a pretty tough dude on the phone when he was doing anything to keep from repairing the defective bag. It must have worn him out because he wouldnt come out of his office when we got there. Phil, the store manager, wasnt much better. I couldnt get the GM of Harley Davidson World to return my calls either. So, we cancelled the extended service plan (since its really worthless to me anyway), and I would probably be too stupid to use it properly. I cant really recommend another local dealer because I have only purchased from them. My brother and I have bought 3 harleys from them in the last 5 years. I guess you have to spend more than 50K before you get the royal treatment. IRON NATION SUCKS

johnsonandsons4

My name is Jack Johnson. Im from N. Texas. I was on a road trip with 2 friends when I noticed an issue with my rear tire. The closest Harley Dealer was Iron Nation. We called and Jennifer answered the phone. She said she would be waiting on us, and she was correct. The SECOND we pulled in she opened the service door and waved us in. Iron Nation did a good job getting me back on the road again, but Jennifer went above and beyond. She even went so far as to give us the keys to her car to go have lunch! I have NEVER had a dealer treat me so good. My hats off to Iron Nation Harley, and most of all to Jennifer! Thanks for treating us so well!!!

Kevin Dixon

A+ Service Dept! I cant say enough good things about the guys at Harley Davidson World as well as their sister store Iron Nation in Edmond. They are always very helpful on the phone no matter what the question or problem. Their shop services are excellent and they put out great work. This is not your typical run of the mill service center...these guys can do it all! What prompted this review is that I fiddled with my ignition towards the end of the day and locked myself out of my bike. The guys sent someone to me to fix my bike on the spot and get me going again.

Jenna Spitler

My father contacted them today with questions about a 1,000 mile check on his bike and the man who answered the phone was very unprofessional, telling him he really did not have time to answer his questions and was given a higher price then the Harley Davidson world on Rockwell.

Jay Howard

Excellent customer service! I couldnt ask for a better experience from the moment I walked in the door. Everyone; management, sales, bike sales, parts and services are friendly and very helpful. Thank you Jennifer and Mark for your superior customer service!

A Private User

The sales staff and service department at Harley-Davidson World is top notch!!!! Straight forward pricing, no games or gimmicks and NO VIP package. (If youve shopped around youll know what I mean by VIP package). This is a great place to do business.

A Private User

poppylee1977

Jennifer was a great salesperson she got me in and out and communicated very well with me..I purchased my first harley on a cold almost icy day and they was able to deliver it to my home..Ill be back for my second bike later down the line

Tony Flores

I had a great experience! Jennifer was very helpful and was able to give me the best deal possible. I highly recommend her, wasnt pushy at all and was very thorough and prompt to return my calls and questions!

jessica moore

Best salesmen Ive ever dealt with at a Harley-Davidson dealership. They dont BS but they do like to joke. Actually HONEST people who just want you to have the best ride you can get.

Jay Longacre

Great service dept! Michael and his team found the gremlin in my bike. And got me back on the road in less than 24hrs and they even got me to work on time and picked me up!!!

Nathaniel Cox

I called this place to price getting a wheel balanced. I was told it would be $28 to balance a wheel I carried in!!! I will never give this place any business.

Rick Lottman

Awesome deal,great service! No high pressure sales, calling you at home,etc....One of the best buying experiences Ive ever had...

Courtney Hunter

Great place to buy a Harley and get parts. Very friendly staff and the parts guy was awesome.

Brenda Dixon

I love the Harley store in Edmond. Always friendly helpful service. Employees are AWESOME!

Darrell Roberts

Wing the Parts Manager goes out his way to help me when I need a part. A True Asset! Thanks

Eric Hancock

Service department is amazing, great guys, very knowledgeable and very easy to talk to.

Brad Dumas

Great staff! Great Service! By far one of the best dealerships I have ever dealt with!