Category: | Motorcycle Shop |
Address: | 228 N Pennsylvania Ave, Wichita, KS 67214, USA |
Phone: | +1 316-665-6993 |
Rating: | 4.9 |
Working: | Closed 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM Closed Closed |
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A Private User
I brought my bike into The Bike Shop for a no start diagnosis. Troy, the mechanic got to working on it whenever he got to it since they were booked up for about a week on the day I brought it in. It was no problem since the KS weather was up and down. One day it’d be nice, the next it’d cloudy and possibly raining. Troy and the guys got to working on the bike and once the diagnosis was complete they gave me a call and gave me a run down on their results of the diagnostic procedure. They found that it was my ECU/Computer that was causing the no start condition on my 06 GSXR750. They gave me a quote on the price for a used, but good condition ecu plus installation. I had to look over my budget and see if that would fit. They also gave me the option of doing my own search for a computer in hopes that I might find it for less. That was the path I took. I called up a reputable used motorcycle parts dealer in South Carolina, purchased a ecu at a price that fit within my budget and had it priority mailed to my home. Before doing all of this, I discussed with Troy the policy and procedures on the installation of customer-provided parts. I understood their policy on this type of work so I went ahead and ordered the ecu. Once it was received I made a trip down to the Bike Shop and had Troy install it. The rest of the story is history. The Bike is now up and running and I’m back on the road. I’ll look forward to doing more business with the guys at The Bike Shop.
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Kameron Baker
Brought in my 03 r6 for an ignition switch replacement, they told me when ordering to avoid eBay switches, so after i ordered a genuine Yamaha switch brought her in and they took very good care of me. Honest hardworking genuine down to earth folks. They seem to do a very good job of informing you of what needs to be done, and exactly how to go about doing it the right way, all without pushing unnecessary repairs. Being able to bring your own parts is a huge plus as well, do right by them and order good quality parts as opposed to the cheapest thing you can find. Be sure to call ahead and make an appointment, and treat these guys right so they can continue to treat their customers right, myself included. Thank you guys for a great experience, i will definitely be back(hopefully not too soon).
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Ed Tolliver
Bike guys that know their stuff! My 1982 Suzuki GS650L got a complete carb repair. It had been sitting since I came back from Iraq 6 years ago. They took the carb apart and showed me the "yellowish" film all inside the carb bowl. After the ultrasonic cleaning, the yellow was gone and the entire bowl gleamed all shiny and new looking. Amazing! They also repaired my brake caliper that was stuck with rust. The ultrasonic again did the trick. All the work they did was better than the Suzuki dealer that last worked on it. At this shop all they guys know how to WORK on bikes, not just computer diagnostics like the dealers. I rode a few days later to Corpus Christi. I got amazing gas mileage from the carb clean and a safe, trouble free trip. Thanks guys!
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cat yammer
Ken & Heather, What can you say about these two? They are what the template of humanity should be made of, Kind, Honest, Helpful, Sincere, Humble, okay you get what Im saying just good down to earth people. They love what they are doing and it shows. After several so called specialists worked on my bike, This wonderful team of two and doc their dog took me in, fixed the mystery challenge that I had been trying to get resolved and got me back on the road for the first time since last summer. If you are looking for a bike shop that knows what their doing and not charge you like they are performing brain surgery, give Heather and Ken a call, you also will soon be giving them much deserved thanks and praise.
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John Hackett
I took my bike in for typical maintenance....What an amazing couple owning and operating this small business....my bike was cleaner than I left it it had the clutch adjusted no more loose anything....it runs better than when I bought it 7 yrs ago. I told Heather I was getting ready to ride to KC in the morning when I dropped it off....I feel that the two of them and yes I mean both the woman and the man of the shop workef on it as if THEY WHETE GOING TO RIDE IT TO KC IN THR MORNING.....I fell in love with my bike again when I by the time I got to the end of the shops block.....I AM NOW A PIMP WITH WALKIN WITH A LIMP WHILE EATN FRIED SHRIMP..........THANK YOU MR. MRS BIKE SHOP
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A Private User
Searched the web for a shop to work and maintain my bikes until I found this place. What sets these guys apart from the other local shops/dealers is their high level of customer service combined with professionalism. Very knowledgeable, friendly and decent guys who value safety and getting your bike back on the road. Their prices are very competitive (compared to other shops) which becomes a "steal" when the work calls for Kens creativity. Troy will always give options and Jay makes sure we always get the best price. From the first service to now, this is the only shop I trust to work on my bikes.
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Moe Ardanche
This past week was my first interaction with The Bike Shop but definitely will not be the last. I had some wacky electrical issues going on with my 1999 Venture that they not only fixed but made better than stock in the end, Heather and Ken were both great in taking the time to let me know what was going on with my ride and what the plan was to get her going again. The Bike Shop delivered super fast, reasonably priced and with phenomenal customer service (the later having great weight in my book) every step of the way. This is officially my go to shop in Wichita from now on. Highly recommend!
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A Private User
Ken and the gang are great guys to work with. They are the only people in town that can work on my Ducati - without them, Id have to tow my bike out of state for service. Most importantly, they are decent folks who just want to help you get back on two wheels. I was once on an out of state trip and lost my keys; I called the shop, and they were willing talk me through some options to get the bike started and get me back home. This decency and willingness to help without trying to make an immediate sale has made me a customer for life.
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Drake Krause
I called and got great customer service over the phone. Was given a appointment (one week out in June) and a quote that was very accurate at a great price. When I dropped the bike off I was impressed by the cleanliness of the place and professionalism was a breath of fresh air for a bike shop. I had my fork seals replaced and both brakes done and all was done in less then 5 hours :-) everything was done well and with quality parts. I will never go to another shop in Wichita, Ks! GO The Bike Shop, Inc. You ROCK!