Mangel Florist

Category:	Florist
Address:	140 E Walton Pl, Chicago, IL 60611, USA
Phone:	+1 312-642-2001
Site:	mangelflorist.com
Rating:	4.6
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–3PM

Location

Photos 21

Reviews 6

David Lee

I paid close to $100 for a bouquet for my friends graduation today. When I showed it to my family, they unanimously thought it was overly large, so I went back to the store and requested a small alteration. I still dont understand why, but my request prompted an angry, aggressive reaction from a member of Mangels staff. He forcefully threw my bouquet on the work table, swung his scissors in the air, and told me to decide where to chop off to make the flower arrangement smaller. I had made my request in a polite manner, with a smile, and I had even offered to pay an additional fee for the extra work---so, needless to say, I was very shocked. I said that I didnt want their flowers anymore and simply left. I had already paid the $100 charge, but because of the happy message and meaning that flowers are supposed to convey, I didnt want Mangels flowers anymore. My best guess is that the man was offended that I requested an alteration to a work that he considered was already very good. I liked the arrangement; I just wanted it to be a bit smaller so that it would better suit the occasion. I hope Mangel will come to understand that the true value of their flower work comes from their customers enjoyment, not their own opinion of how good it is. Every flower purchase in my life had been a happy experience until today---Mangel ruined it.

Sarah McGonigle

Wow , thank you so much for the magnificent arrangements ! Very much appreciated by the recipient- beautifully put together with an artistic eye and super fresh flowers . We left the design and choice up to you and were so pleased with your choices . Highfly recommended , thank you .

Coco Sunny

Beautiful flowers. Ive never seen Roses like theirs. .... Best service in the Drake Hotel. Which is another story. ..not the Grand Old hotel it was. Now a Glorified holiday inn. With Bad service. .

Sofia Krait

love Mangels they do a great job for the price you pay. Flowers in Chicago are over-priced as is, however this florist will go above and beyond to provide the perfect Bouquet!

Rowan Jackson

Didnt buy any of their lovely flowers, but they couldnt have been more helpful and directed us across town to exactly what we were looking for. Lovely people, amazing shop.

Brian Kittrell

Fantastic. They did an absolutely wonderful job with the flowers for my room at The Drake.