Galco Army Store

Category:	Army & Navy Surplus Shop
Address:	4004 E 71st St, Cleveland, OH 44105, USA
Phone:	+1 216-883-2770
Site:	galcoarmynavy.com
Rating:	2.9

Location

Photos 6

Reviews 11

Stephen Harris

Well ive been coming to Galco for nigh on 13 years now, its the only place i trusted to get the combat boots ive come to love. Went in yeaterday and grabbed a pair listed as $99 on the shelf, brought the boots to the counter and kep shopping for other items ( a medium go bag and coast guard decal for my brother) So i return to the counter ready to check out, have a rough idea of how much the total should be i pull out my card, the person ringing me out hollared back to the manager and said "how much for the boots?" I replied "it should be $113.99 , its been that total every year for the past 5 years..." the manager hollared back its $150 plus tax ( $50 more than the shelf listed price) well with the cost being that high i had to return all the items i had planned on buying and get just the boots.. the manager looked upset so i remarked hey man ive been coming hear faithfully for years i drove thirty minutes to get here i cant beleive the price went up so much...he snapped back hey man those are $300 boots ....i just scoffed ive seen them on ebay for years for between 70 and 100 a pair depending on size. So i get home and check my bank account and they had BILLED ME THREE TIMES FOR THOSE BOOTS!! CHARGED MY ACCOUNT $485 OVERDRAFTED the whole nine yards...had to file a dispute with my bank because when i called back they refused to stop the charge attempts...thank god for huntington because the refunded me the charged accounts and have opened an investigation on the company. After 13 years of faithfull buying im finally done with this company.

Kyle Lynch

Overpriced junk with a touch of stolen valor. Ill confirm what the other reviews about this store say. The staff running the store wont allow you to try on any of the clothes in order to confirm a proper fit. Anything from the military apparel to the work clothes, youre pretty much left to guessing if its going to fit properly, and then praying they have a return policy if it doesnt. So about that non-self-service and stolen valor... Having shopped there before 15 years ago, I can see a change in the way the store is operated now considering the poor neighborhood its located in. So apparently in order for them to combat shoplifters, each customer that walks through the door is randomly matched up with one of their staff in a relationship reminiscent of the "tour guides" that shadow visitors through communist North Korea. As an extra bonus, the fifty-something-year-old guide I had while there recently made it a point to tell me he was "SF," and proceeded to turn an otherwise mundane search for camping gear into a grueling test of willpower as I struggled to stifle laughter while he tried to convince me he fought in every war from the Korean Conflict onward. Any fellow vet reading this should know the type of joker Im describing here. In conclusion, dont waste your time or money in that dump. Youd have better luck buying the same things off Amazon or Ebay.

Brandon White

A lot of bad reviews on Galco, but I have nothing bad to say. Unfortunately, Cleveland doesnt have as many Army/Navy stores as they used to, so Galco is my go-to. Every time I go to Galco, they are friendly and helpful. Dont get me wrong, it aint Nordstrom-level customer service, but theyve helped me whenever I needed it. True story: I took my 11yr old daughter there because she wanted to be "GI Jane" for a Halloween contest at her school. Contrary to other reviews, she was able to try on several different styles and sizes. They spent almost 20 minutes in the back looking for her size. So, Im not sure what everyone is talking about. Im going back today to pick up a camo tee for myself.

baggedup1

I was in the market for Carhartt coveralls. When I arrived, the saleman explained he had to go to the back to get them. Several minutes later, he returned empty handed. He said they were buried in the back and they were too difficult to get out. He asked me if I was going to buy them. I explained that it depended on whether the ones they have would fit. Another salesman overheard the conversation. He walked over and started yellling. He said, "Are you going to buy them of not? If youre here just to try them on, and then buy them somewhere else, we dont operate like that." Thats just plain rude! I have not been back since.

Kelly Frye

I agree with Brandon. I had no problem shopping there. When you walk in, you can tell why they prefer an associate to help you. They have stacked boxes and piles of merchandise. Allowing people to "browse" would make the place a mess. They just dont have the real estate for the amount of inventory. That being said, EVERYONE was friendly and helpful. PRO: Local resource for military-style stuff. CON: Army/Navy store prices arent what they used to be. I found the exact same item online for half the cost.

will walker

All the bad review youre reading are 100% true and they must have had friends write the good ones... this was the worst shopping experience Ive had in a while. Someone stood literally 6 inches away from me the entire time I was there, they even tried telling me thing were higher priced than they were actually marked on the tab and they acted like they didnt wanna sell product. I would suggest taking your business online they dont have anything special worth the rudeness.

Nonoriginaly

Went to the store one day with my friend. Given that we are both 18 I could sense them being weary of us just wandering the store looking for the supplies we needed. When we couldnt find the stuff by ourselves we asked the store guides and he help as much as he could. Even though I couldnt find what I wanted, he allowed my friend to try on multiple jackets to find the size. Definetly going back if I need camping or airsoft gear.

Ronald Novak

I was followed around like I was going to steal something. No room to try on boots. No organization. Flight jackets were not put out for customer to see. Hats not available to see. Everything is boxed up or in piles. Sizes and prices not displayed. Four staff people working but just made me feel uncomfortable. Wish the staff used their time to clean up their products.everything was dusty. Wont be going back there again.

mushroomleg

Very pleasant shopping experience. I forgot my debit card and they held the items for me while I left to retrieve it. Very kool selection of BDUs. This is the last mom and pop army store in the Cleveland area so show them support. Very easy to get to as its right off I-77. Nothing bad to say at all.

Dave S

Went in to look around for cool stuff for my military H1 Hummer and was walking around, some worker informed me this is not a self serve store You cant just walk around looking for something so I walked out. Freakin Jerk!!!! Ill never go there again.

Alonzo Winston

It,s a army surplus store! If you want a store that,s running high overhead to look pretty go to Beachwood place! My self l like it it a SURPIUS store! I dont care about anybody watching me! You call it inventory control! Dont steal no problem!