| Category: | Furniture Store |
| Address: | 1004 E Main St, Belleville, IL 62220, USA |
| Phone: | +1 618-233-0667 |
| Site: | muellerfurniture.com |
| Rating: | 4.1 |
| Working: | 9AM–8PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–8PM 9AM–5PM 1–4PM |
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Heather Mitchell
They only care about money, not customer satisfaction. I ordered my dream bedroom furniture over the phone. When it arrived, the bookshelf headboard we ordered was 1/2" too thick to fit through our bedroom door. The movers did everything they could, but it just wouldnt go. When the movers called the store, Mark Mueller in a cussing tirade told the movers he was tired of people ordering custom furniture and it not fitting, and that he didnt care if we had to put it in our garage, they would not exchange it. When I called the store, Lynwood Mueller explained that there was a no exchange policy in the paperwork. When I told him we ordered over the phone and received no paperwork, he told me "its just common sense". Lynwood went on to say if it was a common piece they would work with me, but its not. I spent over $2,000 on my bedroom furniture and they are not willing to do anything but call the manufacturer 10 days from now to see if I can disassemble it. I find it appalling how this family business treats their customers.
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Konya Bloomquist
Mueller furniture is THE place to go for new furniture. I walked in and was taken aback by how large the building was. It is a definite optical illusion from the outside. Every time I turned a corner there was more to see. Mark Mueller took me around and showed me the new recliners, the gorgeous Amish furniture and all of the options that come with both. I watched the men who were greeting people as they walked in, they were attentive and friendly without being pushy. All the customers walked in and out with a smile on their face. Mueller furniture is THE PLACE to go for family friendly service and prices!
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Nicholas Miller
Very nice place. We decided to stop by a lot of the various places throughout the area. I almost didnt stop because of how small it looked on the outside. After going in, you realize how big it really is. They have a basement with quite a bit of furniture as well. We didnt buy anything, but they had a lot of options. Some various brand names like Flexsteel and such are offered as well as some a little cheaper. You wont find any huge bargains here, but they had nice associates and a good selection of mainly couches/sofas/beds.
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Jennaver Brown
Back again to Mueller furniture today to buy a matching headboard for the amish bedroom set that we purchased from them 2 years ago and love, love, love along with a beautiful new mattress set. Picked up end tables, a coffee table and a couch and sofa too also at amazing 1/2 OFF prices! Sales staff was friendly and helpful but not pushy and owner, Mark, checked in with us to make sure we were having a good experience. Such a pleasure to shop local and receive such excellent pricing and service.
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Maureen Stover
Almost a year ago we bought a Flexsteel couch, chair and two ottomans. Love them, but we had an issue with the cushion foam. Mark Mueller could not have been anymore helpful. We had to take a picture of the cushions and he emailed them to the manufacturer. New foam was ordered and replaced in the cushions. We live in St. Louis but will definitely shop there again for our furniture needs.
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Erik Fournier
We bought a kitchen table and a bench for our hallway. Good pieces. Im going to continue to go back for the customer service. I forget her name, but the sales woman came to our house one evening to help us figure out what would be best for our living room. She was there for 2 hours after she got off work. Exceptional service and amazing person. I feel confident recommending them!
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Beatrice OShea
New to the area and found your wonderful company. My motion sofa was a large purchase for me and Rebecca was great. Not only was she pleasant, but really knew her products which helped in my decision. Today, my sofa was delivered and that went smooth as silk. The delivery men could not have been nicer or more caring. Great experience...try them you wont be disappointed.
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Shenita Clay
Great Furniture and Great Service!!! We purchased 3 rooms of furniture and it is all high quality and beautiful. We love it!!! We have already told several of our friends and family about our experience. The storefront looks small, the inside they have lots and lots of beautiful furniture and more space than you can imagine. Check them out!!!
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La Chawn Wright
Nice place, took a long time before someone approached me and I was in my Metro uniform. There was two white couples that came in and was approached almost immediately. Yes I am a black woman. I was looked at, an walked around. Thats to bad because they have nice furniture. However I will not be spending my hard earned money there.
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Diane casey
I just bought a new living room sectional set. The service was amazing, and the furniture is of great quality. The price was really good also... Compared to the other stores I shopped, I am getting much better quality for just a little more money. I will shop here again.!
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Fred Jaklitsch
Excellent service with high quality solid wood (not veneer over plywood) furniture at a fair price. After little success on both sides of the river in the St. Louis metro area we found what we were looking for here.
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amy terry
Love the quality of there furniture price is high but you get what you pay for. Only 4 stars because devilry took forever with no time slot of when they would be here. Just a vague in the afternoon.
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Rusty Grubb
Mueller gave me quality products at a great price. Delivery was on my schedule and very professional. What more could I ask for? They are my first choice for my furniture needs.
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A Private User
We have friends and family that have also received furniture from Mueller & we have all been very satisfied. Its a great place with excellent deals. Id highly recommend them.
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A Private User
They do not care whether you like the piece of furniture you ordered. All they care about it taking your money! Will not buy anything there again.
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Kelly Camerer
Great selection and great service! Love my king sized bed and upholstered headboard! Would definitely go back the next time I need furniture!
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A Private User
I went to mueller furniture for help on a broken chair, they were very rude and uncaring.save your money and time go somewhere else.
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Lucy Fischman
The furniture is just such high quality, but affordable. Its what you would expect to pay....And the staff is really helpful!
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Thomas Brooks
Perfect and amazing. Rebeccas suggestions were perfect and look fantastic in our home. Thank you!
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Randy Harrawood
Very helpful. Furniture seems to be of high quality and stylish.
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Nicholas Carr
Great customer service and very good quality furniture.
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Jeff Giesegh
Great selection, great sales staff
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Jordan Longhi
My office loves Mueller Furniture!
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Anthony Mclemore
Do you buy China