Healthy Pet Natural Pet Care Market

Category:	Pet Supply Store
Address:	2620 N Farnsworth Ave, Aurora, IL 60502, USA
Phone:	+1 630-851-5187
Site:	healthypetaurora.com
Rating:	4.4
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–6PM

Location

Photos 100

Reviews 11

Kenzie Gibson

Healthy Pet Natural Pet Care Market: Healthy Pet in Aurora, Il. / Doing whats best for your pet. My family & I drove more than an hour to visit Val & Nicole at Healthy Pet Natural Pet Care Market. Our goal was to learn more about what food to feed our 5 year old Sheltie and what we could do to minimize him being uncomfortable due to allergies. Val spent almost 2 hours with us making sense of what food to feed and why , what treats to give and why and what treats not to give and why. Val & Nicole shared their wealth of knowledge and cared about our dog getting healthier (losing weight) as though our dog was their own. Throughout the time that we were in Healthy Pet we saw that each and every customer was greeted (almost all by first name). Val & Nicoles (as well as their employees working the day Saturday we were in the store) passion for animals was easy to see. Its been a week since we were at Healthy Pet and my family & I feel that we are on the right track , thanks to Val , with what to feed our dog. We have had our dog for 5 years (hes 5 1/2 now) and we thought we knew everything and that we were doing right by what we fed but Healthy Pet (Val & Nicole) set us on the right course and we wouldnt hesitate to go back to Aurora, Illinois to visit Healthy Pet.

Marco Gomez

Great place for quality pet products at an affordable price. Most of the products youll find here have tons of positive online reviews. Plus, youll be able to find products that a lot of big-box pet stores dont carry. I have also personally used their grooming services for the past year and every experience has been great for my pup and always ends up looking great. The staff is one of the best parts of this place. You can tell theyre all animal lovers. They all genuinely get excited about every four-legged friend that comes through their doors. They also have been extremely helpful by answering any questions I may have on various products or services they offer. Without a doubt, I would highly recommend this place if youre looking for high quality pet products that cant be found in big-box stores that is also run by extremely friendly and helpful staff.

Veronica Dorsey

Ive only gone 2 times with my pup, both times it was a different groomer but both times they clipped his nails so short he was bleeding. This time the groomer dragged my pup through the door, and I mean dragged! When he wouldnt stop crying they asked me to go back there to help calm him down. Which I feel they are the professionals they should have a way to handle these situations. When I noticed the blood on his paw I said " oh looks like it was clipped down a little too far" and she goes " is it? Oh that was probably from when he scratched at the door." Really?? Either way you could clean it up at least! Lastly, the groomer missed 2 nails on one paw, so now I will have to take him back (somewhere else) to get those done. I am sure I will have difficulties at the groomer from now on...

Aaron S

Brought in Dog, a couple of time, and cat once. I ask to have my dog brushed both pre and post whatever they do , they cannot seem to get the post brush down. My dog is usually shedding like crazy, all in my car, after leaving them! Cat had some knots in his fur, brought him in for the same as dog. Brush first, then wash, then brush again. He came back with more knots than he went in with! Tina was her name that did my cat. She has done that a couple of times. There usual response to an issue with your pet is to talk to the groomer. They usually just downplay the issue. No refund or lets make this better attitude either.

Danni Waldrop

I took my cat in today to have her groomed because she is fairly fluffy and hates being brushed. The lady was not only rude but didnt listen to a single requirement for the grooming (i.e. back leg skirts trimmed, nails trimmed, hair brushed, washed and dried). I just dropped way too much money on a screw up. To add insult to injury, I went back in to request it be fixed and I was told all groomings were final. If I wanted it fixed Id have to pay extra. Now, Im stuck with a cold, wet cat that STILL needs to be brushed out and get her nails trimmed. Im done with this place.

Beth Armstrong

I like that they have a different selection than any other store. The downsides are that the store is pretty dirty (along with the grooming area) and disorganized and the staff isnt that friendly or knowledgeable. Everytime I walk into the store I am not acknowledged, but rather the staff is sitting at the front end talking with each other. Being in the veterinary medical profession, I have found flaws in what they are telling their clients. The only reason I shop there is because I cant find certain items anywhere else except online.

A Private User

I couldnt be happier with them! They knew exactly what my new adopted greyhound needed to help me take care of his gums. I cannot stress enough that if you think it is nothing more than an expensive pet boutique you are missing out. In fact i found that most of their products were far cheaper than any local big box store. They have an amazing staff that can suggest any number of products to keep your pet happy and healthy. If you are a pet owner in the western suburbs please check them out!

A Private User

Dropped off our dog early. Had to fill out paper work in a back room, where the staff forgot that we were there. Was told that the grooming would take an hour - and that she would be ready at noon. (It was 10 am when we dropped off our dog). They said that they would call when they were done. I called at 1pm and they said it would be another 20 minutes. They seem VERY disorganized and not really sure what they are doing. It was our first and LAST visit.

Frank Giosa

I drive from Crestwood, IL (over 40 miles each way) to come to Healthy Pet. The owners and staff are not only extremely knowledgeable, they are genuinely concerned for the wellbeing of my dogs as if they are their own! The selection of the highest quality pet supplies is endless, and the staff is always searching for the newest and best for pets! It is well worth the ride to come shop here... because after all, our pets are our family :)

Jane Condon

Very helpful staff who asked questions, gave us an overview, and suggested starting with the less expensive option before resorting to the high-end products (for our situation with the bulldogs). Called us when a product arrived wed been searching for and held it until we could get to the store which was several days later. Very comprehensive selection and most helpful staff = a loyal customer!!

Steven Kluber

After my friend recommended that I start feeding my dog a specific brand of food (American Natural Premium), I found out that this was one of the few places in the area that offered it. Good selection of food, chews, and toys for dogs (I have a heavy chewer, so antlers are one of the few safe options, and they offer a buy by weight option). I havent tried out their grooming, but I hear its good.