Category: | Pet Supply Store |
Address: | 1510 Commons Dr, Geneva, IL 60134, USA |
Phone: | +1 630-232-7000 |
Site: | wetnose.com |
Rating: | 4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 11AM–4PM |
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A Private User
I have visited this store several times, each time hoping to have a better experience, only to be disappointed once again. They are in your face from the min. you walk in the door until you leave, always trying to push something on you to buy. and they ask to many questions. The only time you get to look around in peace is if somebody else comes in and they leave to pester them. I find their prices to be considerably higher for the exact same item found at another local pet boutique in downtown Geneva. I agree with other comments here regarding their snootiness....they have knowledge of their product, which they should have, but they are not Vets or Doctors....I always feel pressured by the staff, and I leave having bought nothing....I dont feel I need to return there again.
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Michelle Konieczki
I usually have a good experience here, but I showed up today, and they locked the doors before closing time. A guy was inside vacuuming shouting, "were closed". I guess he was more concerned about getting to a SuperBowl party than he was about adhering to business practices. I watched him turn away two other customers in the time it took me to sit and write this review.
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A Private User
I used to shop here all the time but a rude employee has kept me from coming back. (the employee I am most referring to was/is pregnant). I have noticed employees can be rude and not very patient with dogs, which is ironic. They do have cute merchandise, but I agree with other posts that you can find the same products cheaper at other stores.
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Anna
Your average bougie dog store. Brought my doberman here once & the woman working was extremely rude, and kept making insults about his breed. Another customer walked in with their dog and she wouldnt let my dog approach hers. "Dont want a fight", she said. My dog is well behaved and calm and this instance bothered me a lot. Wont be returning.
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Chelsie Taylor
If you dont look like you have money or fit the typical "look" of their customers you will see it in their face as you walk in. Im all about pet nutrition and feeding more holistic brands of food but Id rather drive further to Naperville to get the brands I need instead of stopping here.
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A Private User
Ive always had a positive experience at the store in Geneva. The staff has always been very attentive without being pushy. I like the personal attention they give both my dog and I. The items they sell may cost more than your typical pet store but are better quality by comparison.
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A Private User
Everyone cares about your dog so much. They have some great treats and are willing to go out of there way to find things for you too!
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Joe Signorella
They posted new shorter hours on the door with a temporary sign however google still has the later/old posted hours...just saying.
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Sandy Krc
They are dog loving people that carry Safe treats and food for the dogs I Love!
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Claire Stokes
Awesome, good stuff for the furry kids in your life.
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Jeffrey Hickman
A fantastic group of dog lovers
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Jeremiah Alonzo
Very friendly, helpful people