Category: | Pet Supply Store |
Address: | 412 W Army Trail Rd, Bloomingdale, IL 60108, USA |
Phone: | +1 630-307-1210 |
Site: | stores.petco.com |
Rating: | 3.3 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–6PM |
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Justine Kesich
I brought my shiba inu in to be groomed after the birth of my son. I normally groom her myself but I had not been able to groom her for the past 6 weeks. She was badly in need to have her undercoat blown out. She does not like blow dryers which we communicated when we dropped her off but she needs to be blown out. It was a worthless grooming. She came home clean but full of hair. They dryed her on the lowest setting because she didnt like the dryer which did nothing to get her undercoat out and then they put her in a cage dryer which I should have told my husband to have them not so in the first place. Dogs can be badly burned by cage dryers and it again does nothing to get her undercoat out. I was then told that grooming only includes 15 minutes of brushing so they were unable to finish her. Basically they told me that they were unable to preform the service I paid for. If all she needed was a bath they may as well have sent her home wet. The entire thing was a waste of time, money, and stress for my dog. I will never take her to a pet co again and I will only take her to professional groomers where I know she will be taken care of.
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Staci Dog
I took my dog to the grooming salon and Ive been coming to this location for YEARS. There has been some change in staff where the usual staff who were very friendly towards my dog seem to be gone. I feel like today they didnt even cut my dogs nails when I look at them. Then I find out a family member of mine had a very bad experience recently at the same location with from her description sounds like the same person. The girl tried to state that she couldnt cut her dogs nails because there was no expiration date on the rabies form, when they dont provide that because it has the date for which it was given! I wont be going to this location anymore after learning of her experience and from mine, which makes it seem like they dont want to do their job.
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A Private User
When I dropped my dog off for grooming, I gave specific directions that were not difficult to understand or perform. Much to my dismay, when I picked up my dog, it was as if I hadnt communicated at all. When I complained, no groomer was availble to fix the problem, and I was asked just to come back tomorrow (as if my time and gas were no issue). I went back the next day to be met with Lisa (the manager) and her horrible attitude. She told me to just pick a groomer if I wanted consistency, and was completly dismissive of my complaint, my time and my gas. ---- I wont be back!
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nina perez
The lady who usually works in the reptile area is super nice, and knowledgeable I know she breads snakes on her own. Ran into one of the trainers very friendly and genuinely took an interest in us and our pet. Tons and tons of dog food options for dogs of all ages and sizes. They have quite a cat food selection but I didnt really look. Also if you sign up for the Petco pals rewards program currently you get a free bag of dog food (note: its a specific size and brand but there are 3 flavors one for puppies which we got). My biggest thing is that its a very clean store
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KIMBERLY GAVAGHAN
I have never had any issues at this PetCo. All three of my dogs love it here and they are always treated great! I have never had to wait in line for more then 3 minutes unless it was for shots and then that is understandable. The groomers do a great job and my pups look their best when I pick them up, even if its only for a little while! I am allergic to my dogs and always get the shed-free bath and it saves me from having to constantly vaccuum up dog hair on a daily basis from my white german shepherd. I am a lifer, I love these guys!
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Madelin G.
I am a PetSmart or Pet supply shopper. I live near to this place now, so I decided to check it out. Took my dogs grooming here (my dogs are not the friendliest) but they seemed to love everyone here. The grooming ladies, blue buffalo specialist (who answered all my questions) , staff, cashier and manager were all extremely friendly and professional. I could not be more satisfied. Special thanks to Penni for helping me find my wallet. Officially switching to Petco from now on.
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Rocco seery_3200449
Went there to buy fish. I know how to take care and everything and the worker said that the fish was not sick he just didnt move a lot I asked him for a different fish and he refused. The two fish I asked for different fish died in 5 days. They fish I bought separately from a different store have been living for several months. The worker was very rude and had no clue what he was talking about. They refuse to give me a refund after spending $20 on fish that died in 5 days.
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Joann Hart
Kathy the trainer is PHENOMENAL. Cannot recommend her enough to anyone who is looking for a trainer. The dog food selection is great. I love that they rent space to a no-kill shelter inside the store. 4 stars not 5 because they never seen to have enough associates to manage registers and help customers with questions.
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Danny Fellaful
I went in this store to buy some food for my pet, but as I was walking around I overheard a manager talking about how she hopes someone breaks into her house so she can "Test out her husbands ak47. As long as she is there, I wont be shopping there anymore.
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Mark Rafacz
Brought in my dog to this location for the first time to get his nails trimmed. The groomers that were there at that time seemed inexperienced, and immature. The way we were turned down to do the nail trim felt somewhat humiliating, and somewhat rude.
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Sarah Schwartz
Staff knows nothing about anything they sell. I asked if two pets could go together and they said yes and it killed the other. Very few employees to help on the floor and if they do there a bunch of teens there for a paycheck. Going to petsmart!
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Cassandra Gutierrez
Took my dog to the groomer.. He wont even greet us at the door anymore, hes always laying down, shaking. They shaved wayyy too close to his genitals and they were pink and looked irritated, as was his neck. Bad results every time.
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jessica marcellis
Online it says they carry pet rats. I drove out of my way excited i would get a great pet just too be told none of them carry rats. Way to go petco for eating my time!! Might want to update your websites
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john cibulka
My wife brought my dog to this Petco to get groomed. After my wife brought him home, he reeked like wet dog. Smelled as if I took him out back and washed him with the hose. Very disappointed!
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Brock Friedman
Very friendly staff. Wide selection of dog food and it tastes good too. A little on the crunchy side but then I roll over and take a nap on the floor. SQUIRREL!!
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Joshua Watson
Nice staff, clean store. No issues but there were 4 people waiting to check out with only a single register.