Cascade Pacific Eyecare

Category:	Optometrist
Address:	1314 72nd St E D, Tacoma, WA 98404, USA
Phone:	+1 253-531-5535
Site:	cascadepacificeyecare.com
Rating:	4.3
Working:	9AM–5PM 7:20AM–7PM 9AM–5PM 7:20AM–7PM 9AM–5PM Closed Closed

Location

Photos 3

Reviews 12

Shanda Mertens

Terrible terrible!!! I have been in the hospital and sent my father in for my 6yr olds glasses so he can have for school. I take them out of the case and the lenses arent even set in! So I call and when asking the MANAGER basically do you check the glasses before leaving your office she says well yah we check it off. No...is there someone who physically does it???? Well yah. Ok...who??? Well kinda all of us. Okay...and not only that since im LOW INCOME make sure you get that because since my sons glasses are sent to a correctional place I guess cause Im LOW INCOME my glasses dont come in one peace and basically who cares but I can bring them back to be looked at...did we miss that ive been in the hospital planned so my sin had his glasses so now we have to suffer and so does my child! Ive been in management and people need to own up and quit doing part of your job! If you were the manager of my business Id be sadden. Oh and when asked for Dr./Owner info and gave me name of dr. She asked if I could spell it! And I was referring people..not. Sincerely pissed off mother

Shavonne Matulevich

I dont know what the complaints are about. Anywhere you go nowadays you are going to experience some sort of wait. So days the wait isnt too long, others it may become a bit tedious but its okay. I LOVE Cascade Pacific Eyecare because they caught and managed to get my emergency laser eye surgery w/in 48 hours to correct a detached retina AND they gave me my first ever contacts! They are a small shop and do their BEST to get to everyone in a timely and efficient manner so cut them some slack! THANK YOU FOR ALL YOU GUYS DO TO TAKE CARE OF US! Customer for life for me and my daughter!

Cassandra Vanamburg

I took my kids there last year. I wasnt really a fan. They didnt seem to really know what they were doing. They marked one of my boys down as female. I told them and they giggled and corrected it in pen. They werent very helpful explaining benefits. Now, a few days ago, so a year after their appointments...I get a bill for $10 with a little note that says sorry its a year late, they are balancing books. OK no big deal except they sent the bill to my 17 y.o son for my 16 y.o daughter. They need to get it together.

Lacey Rogers

We went to get our sons glasses filled, hes four this March. They were very friendly and helpful despite my son being all over the place with energy. We finally decided on a pair and they made sure to ask if he liked the frame color and shape. They also made sure to tell us it would be about six weeks before we got his lenses back from the lab. We havent picked them up yet as its been only four weeks right now.

Lyle Roberts

Friendly office. It seemed like they were trying to herd as many people through as they could. There was a lot of waiting time for their patients. I dont feel like my questions got answered. My comprehensive eye exam didnt seem very comprehensive and they bombarded me with texts and emails, before and after my visit. I am sure I would never go there again.

Judy Sloan

Excellent service. All staff very knowledgeable, friendly and helpful. Everyone always ready to answer any questions that I had about insurance, frames, lenses. This was my first visit and Cascade Pacific Eye will be the place for the rest of my life that creates the eye glasses that I will wear. Thanks Cascade Pacific Eye. GREAT SERIVICE. JUDY SLOAN

Eileen Grimes

Wonderful services and staff! it had been years since Ive been to an eye doctor, and the staff here made me feel comfortable and welcome. I just got my new eye glasses today, & I am thoroughly happy. Thank you so much!

Scooby Doobydoo

an ENTIRE MONTH OUT to book one stinking appointment. And if something comes up? oh no problem we will book you another month out. What a joke. Going elsewhere.

Beverly Roberts

My children and I have been going there to see Dr. Shelby for more then 7 years. We love them. You never feel rushed. They are excellent

Steffan Nicholls

Right when my girlfriend and I walked in the atmosphere was awesome, friendly hello that are real helped in so many ways unbelievable

Gena Colleran

Always so so nice and take care of my partner when we go in.

Theresa Nelson

Very good nice people and a friendly staff