LensCrafters

Category:	Eye Care Center
Address:	4502 S Steele St #304b, Tacoma, WA 98409, USA
Phone:	+1 253-473-2511
Site:	local.lenscrafters.com
Rating:	3.5
Working:	9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–9PM 9:30AM–6PM 11AM–6PM

Location

Photos 7

Reviews 12

Leigha Rochelle Beck

The absolute best experience I have ever had at the eye doctors. I was a bit hesitant to visit a chain "lens crafters". I have always booked with a private, local owned business. My experience here was PHENOMENAL. I saw Dr. Kim at the truVision desk which is a branch within Lens Crafters for your eye exam. She was professional, personable and wonderfully kind. Her assistant at the front desk Emilio was humble, polite and made me feel very welcomed. You can tell the staff here is genuine in their love for what they do. I felt like everyone was there to help me and provide the best service. I like that they didnt hover while I looked for the perfect frames for my prescription. Everyone made me laugh and smile and I felt completely comfortable. I will def. be going back here again!

Jasmine Lokeni

Debbie helped us and said they would text us when ready in an hour but 2 hours passed by and I was concerned and called myself only to find out that it wont be ready til next day because the tech that was there is new and wasnt too sure about doing my glasses. I then told Debbie over the phone that the reason why we came there was because of the same day service they advertise so much on commercials, I told her thats false advertising and bad customer service .. so Debbie decides to give me an attitude asking me if I want them done or not so I ask for a manager and Debbie says she is the manager I then ask for her manager and she says the general manager wont be in til Thursday .. How convenient huh?!?! So irritating! and over priced might I say ..

David Bowden

Finding high-quality, affordable, eye-glasses + expertise to support the selection process can be daunting... The staff specialists at LensCrafters provided a very positive experience on my last visit. I was cordially welcomed into the store, where all my inquiries were clearly answered by Rowena. We collaborated to find the best frames and her consultation was key to choosing the optimal lenses. The selection is vast, the pricing is competitive, and the customer service is excellent! LensCrafters in conjunction with South Sound Eye Care really compliment each other as the one-stop-shop for all your eye-care needs. THANK YOU! :)

Mini Mutt

Accidentally scheduled an appointment here rather than the place I thought I was scheduling at. Turned out to be a happy mistake. While more expensive than I wanted, these bifocals are perfect. No distortion when I turn my head, vision is clear, glasses arrived on time. I liked the doctor who worked there as well - she took time, was thorough and didnt give the feeling that you were being herded through a cattle call like some places do. Definitely recommend this place if you want glasses done right that youll actually wear.

Andrea Carter

We had a wonderful experience with Debbie at the Tacoma location the last two days. She went above and beyond to help us when we needed new lenses for my sons glasses and then again when we returned the next day with broken frames for the same glasses. She remembered us and worked hard to ensure we had everything we needed, even patching up our broken frames to be a back up pair if the need ever arose! Thank you Debbie!

Makaila Vanmeter

I literally have only stopped in to gather information, and was thoroughly impressed by the customer service I had received. I still have not made an appointment, but because I felt like I left my initial visit more informed and impressed by not only the customer service, but by the selection, that they deserved a great review. Will be making my appointment now! =]

Jennifer Seymour

I came here for the whole experience and for what the commercials on t.v. said they offered. Instead I ended up being ignored for 30 mins before I left. they only had one other customer, and two employees on staff. The selection was crap and waaaay over priced. ended up going to Costco and bought 2 pair for the price of one pair here. I do not recommend.

Sherri Hunt

I have been going here for a few years and have always had a good experience. I am VERY particular about my glasses, I want the latest style and I seem to always find them here. Nice people and great choices.

A Private User

great customer service, they care about what you need for your life style.

d how

200 follars for a contact exam? Grossly over-priced.

TechnoBlast

Glasses look good but a little bit overpriced.

Harvey Hughes

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