Category: | Eye Care Center |
Address: | 2901 S Capital of Texas Hwy, Austin, TX 78746, USA |
Phone: | +1 512-329-0703 |
Site: | visionworks.com |
Rating: | 2.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
MO
Moshe Trepp
Very disappointed. I was told my order will be ready within 10 days. After waiting a while and not hearing from them, I called the store, I was kept on hold for a long time, they were telling me that they couldnt find my order, asking me if I am sure I got them from that location, until eventually they told me that my glasses wont be ready for another 10 days. No one apologized or asked how to make it right, they just left it at that. I think they simply forgot to put in the order and just put it in when I called in two weeks later..
NI
Nicole
Went in as a walk in on a Saturday and I was taken in right away. They accepted my insurance and I didnt have to pay much. Dr. Jordan was amazing! She explained everything completely and answered any questions I might of had. The ladies in the front were nice and not rude at all. I would recommend anyone to come here! :)
LE
Letie Cruz
First rule of customer service is acknowledge your customer let them know your busy but acknowledgement speaks volumes.Very very disappointed, i understand its busy but rule of thumb Acknowledge yor customer
NI
Nicholas Littlejohn
Crazy overpriced and doesnt support community vision or eye health :/
VA
Val Cons
Wonderful!
JE
Jesus girl
Love it