Category: | Cell Phone Store |
Address: | 900 Thornton Rd, Lithia Springs, GA 30122, USA |
Phone: | +1 470-377-4175 |
Site: | boostmobile.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 12–5PM |
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Charnevananda
Go to the store! JJ saved a Boost customer! After being on the phone with Boost Customer service which didnt open until 7am and being told the issue I was having was my fault, I decided to cancel my service. Frustrated I refuse to talk to anyone else over the phone. You never get anyone local anyway. I went to this Boost location and JJ saved a customer. He treated me with respect and helped me resolve my issue instead of putting the blame on me. He understood and was sincere. He apologized for the rude custo.1st service I had received and even helped me understand what went wrong. He was able to keep me as a customer and I decided I will add another line. As long as I dont have to deal with Boost Customer Care and just with this store I will be fine. They are open every day of the week so that is a huge plus. If you are having customer care issues over the phone. Go visit JJ he will help take care of you! Unfortunately Customer Care really doesnt care!
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Savannah Nunn
Dont bother. We switched to Boost & had nothing but issues with pricing, its always excessively more than they tell you originally. Find myself buying new phones a lot since the quality wasnt the best. Whatever you do, DONT SIGN UP FOR AUTO PAY! They charged us over double randomly & wouldnt refund the whole amount, but did cancel the service. I guess you get what you pay for.
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Avery McKenzie
After dealing with nonexistent customer service on the website my wife went to Jayjay to get an iPhone 6 for our niece he told her he could order it she put money down and waited for almost 3 weeks when he finally got it he tried to jack the price up. We ended up going to Walmart and getting the same phone that day with straight talk for 10 dollars less
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Isaac Brunson
Being that in new to the smartphone scene, I find myself coming into this store often. Everytime I arrive Im greeted with a smile. They have no problem answering my questions no matter how silly they are. Staff here is great this will be the store I visit if I ever have a problem. Great job guys! Keep it up.
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Alex H.
Great deals and fantastic customer service. JJ really takes care of his customers and can really help you save alot of money if youre not already with Boost. Hes very honest, which is rare to find these days. I highly recommend dealing with JJ and team at this location.
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Floristine Bonner
I was reffered to this store by Mr Josiah and i can say i couldnt be happier! The customer service was awesome. Jay helped me with everything and was so paitient with me. If youre tired of your current provider switch to boost and deal with this store theyre great!
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Quenntell Smith
Great service easy to understand got me a great deal on 2 phones i recommend everyone come here they even threw in cases because we had to wait for our phone numbers to switch over the only boost ill come to now
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F Assassin
Jesús me dio excelente ajuda. Es en buen muchacho regresaré a hacer negocio con el.
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Chalese Fauntleroy
Very friendly manager with outstanding customer service skills... its always a good experience when i come here to pay my bill or get a new phone...keep up the great work
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Beat Huey
Got a great deal on my HTC. They were able to transfer all of my old information including my phone number to the new phone. Very satisfied !
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Michelle Smallwood
I really like the service here they are attentive and got me a great deal I recommend that everyone use this exact location
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Josiah Thorpe
This is to express my utmost satisfaction for the excellent customer service I received from J J.
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Willie Neely
Came in with issues on my at&t phone. ended up switching to boost and couldnt be happier.
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Mark Clark
Great customer service here. I was satisfied with the information that was provided.
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Jamie Deans
Always a great experience in this store! Staff is super friendly and accomodating
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Beanita Thomas
Store smelled great. Friendly staff associate JJ hooked me up with a great deal.
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Chris Gibson
Staff was extremely helpful. Got me a new phone for free and great service.
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Arelis Pirela
Excelente servicio!!
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Anita OKelley
The staff is very helpful, friendly and accomdating.
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isiah lewis
Very knowledgeable personnel. Very helpful service..
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Rachel Curtis
Theyre oh so friendly here. Great customer service
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Raymond Curtis
This place is great fixxed me right up
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Charneva Fykes
Great Customer Service!!
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Melvin Woodson
Satisfied